Pleasure and Pain Archives
by month:
by Category:
Every post ever in one big list:
- My Rejected Submission to Interaction11: What Lessons Can We Learn From Soap Operas For Designing Experiences
- Whit Hour – Week 15
- Recent Reads – 8/31/2010
- Recent Reads – 8/24/2010
- Whit Hour – Week 14
- My 2nd Indie Anniversary
- Recent Reads – 8/23/2010
- If the product doesn’t work, its “user experience” doesn’t matter
- Whit Hour – Week 13
- Awesome email of the day: The unglamorous side of UX
- Recent Reads – 8/5/2010
- The 5-Year Anniversary of My LLC
- Fulfilling My Dreams, and Saying No Along the Way
- Whit Hour – Week 12
- Introducing StartUXs
- By supporting New Work City, you make what I do possible
- Do Not Underestimate the Power of a Great PM
- An Event Apart Minneapolis 2010
- Fun Times in Mini-Apple-Us
- Inspiration and Aspiration
- Wondering? Ask me on Formspring!
- When You Startup With UX
- Pleasure and Pain in Other Languages
- Evaluations of my STC Summit 2010 talks
- Whose life is this?
- Email of the Week: I Do Software
- My Best Advice for Conducting User Interviews
- Whit Hour – Week 10
- Recent Reads – 7/2/2010
- Whit Hour is back! Week 9
- Watch me on The Big Web Show
- Recent Reads – 6/22/2010
- Photo of the day: Brand Transparency
- Photo of the day: Visualizing Genres
- User Experience on The Big Web Show
- The Honor and Burden of Chairing a Conference
- Photo of the day: The corner of W 13th St and W 4th St
- Photo of the day: Back in 30 minutes
- Photo of the day: A man in need of an iPad
- Your profile has been viewed by
- Awesome Email of the Day: How Little You Really Know
- Meet me at NYC’s Internet Week 2010
- Old Guard Versus New Guard: An Interview by Tom Johnson
- Sketchnotes from UK UPA’s UX Clinic
- Facebook Privacy Settings Redesign on Fortune.com
- My Creating a Culture of UX workshop at UX London
- Undercover Boss: Just How Badly is Your Company Screwing Itself
- SeamlessWeb: Don’t get between me and my food
- Bill Maher makes fun of Captcha’s poor usability
- The NEW Frappuccino: however-you-want-it
- Being a godmother is like being a user experience designer
- Reaching outside the UX tribe at STC’s Technical Communication Summit
- Questions show passion, not doubt
- Holy crap…I gave the closing plenary at IA Summit 2010
- SXSW Interactive: Never As Good As the First Time
- My 20 Guiding Principles for UX Design on Monster.com’s InsideTech
- See For Yourself on Johnny Holland Magazine
- Can Leadership Be Learned?
- Around the World in 80 Days
- How Little You Really Know
- My Top 10 User Experience Blogs to Watch in 2010 on Blogs.com
- Photo of the day: Bags on Board
- Who is Harry Max’s mentor?
- Sketching made easier by UI Stencils
- Photo of the day: Penn Station, Charging Station
- UIE Virtual Seminar with Tamara Adlin: Ad-Hoc Personas
- Fire your worst customers
- Recent Reads – 2/21/2010
- Photo of the day: A Restroom on a Mission
- Photo of the day: Makeshift Mailbox
- Photo of the day: Trash Can Copywriting
- Pleasure and Pain now on UX Magazine
- Photo of the day: The Non-Intersection of Duane and Reade
- Who is Michael Gruen’s mentor?
- Photo of the day: Kickin’ It Old School
- Steal inspiration from everywhere
- Photo of the day: Snowman Poop!
- My Happy Cog Avatar Has Arrived
- I admit it: I’m always five minutes late. And it stops now.
- NY Tech Meetup — February 2010
- The Excellence better known as Interaction10 #ixd10
- Client Matters: Ironclad Contracts: Tougher Than a Pinky Swear
- Client Matters: Needs + Resources + Location + Schedule + Budget = Scope
- Recent Reads – 1/30/2010
- Domino’s Pizza: Be Inspired By Your Harshest Critics
- ReadWriteWeb on my Boxee beta UX process, and other thoughts
- The UX Design Process for the Boxee Beta
- A Q&A with the Speakers of UX London
- Photo of the day: LLUP to open
- Photo of the day: Do Not Disturb
- Photo of the day: Departures and Arrivals
- Photo of the day: Dollars and Cents
- NY Tech Meetup: The European Edition
- Photo of the day: MAYDAY MAYDAY MAYDAY
- Photo of the day: Support Counter Intelligence
- Photo of the day: Vietnamese Sandwishes
- I am (more than?) a bunch of adjectives
- Photo of the day: Floor seats
- Using Twitter for Friend Advice
- Best of the Last Two Years
- Pleasure and Pain turns 2
- Happy New Year to You
- Links from 10/4/2009 to 12/21/2009
- Who is Mario Bourque’s mentor?
- Take our Twitter survey for a chance to win a $200 Amazon gift card
- Who is Erin Malone’s hero?
- Who is Paul Isakson’s mentor?
- So you wanna be a user experience designer — Step 2: Guiding Principles
- Who is Brandon Schauer’s hero?
- Who is Josh Damon Williams’s mentor?
- Faceted Filtering…in the Real World
- New to New York?
- The Project of a Lifetime
- Darlin’ Do Not Fear
- My notes from An Event Apart Chicago 2009
- DIY UX at An Event Apart Chicago 2009
- Who is Andrew Hinton’s mentor?
- See you at An Event Apart Chicago
- Who is Fred Beecher’s hero?
- Onboarding: A Sidebar in “Designing Social Interfaces”
- Who is Mike Rohde’s mentor?
- Client Matters: Process, Not Portfolio
- We scan from top to bottom
- A Hippocratic Oath for User Experience Designers
- What the customer actually wanted
- Resolution Found with the Sheraton Centre Toronto Hotel
- The Sheraton Responds!
- The Sheraton Centre Toronto Hotel is a hot mess
- U.S. Patent 7,587,349
- May you be inscribed in the book of life
- Whit Hour – Week 6
- IDEA 2009: Social and Experience Design – Day 2
- IDEA 2009: Social and Experience Design – Day 1
- Whit Hour – Week 5
- Whit Hour moved to 8/31 9pm ET
- I wish I knew how to quit you
- Seeking All Independent User Experience Professionals in NYC
- Apple Customer Support Fiasco
- Join me at IDEA2009 on Sept 15-16
- Whit Hour – Week 4
- My DIY UX talk is featured in InformationWeek
- Today is my 1 year anniversary of going solo
- Links from 8/18/2009 to 8/22/2009
- SeamlessWeb Mobile Site: Easy to Use, But Impossible to Order
- TD Bank’s Penny Arcade
- IxDA NYC: Todd Zaki Warfel’s Prototyping for UX Practitioners
- Who is Chris Baum’s hero?
- Whit Hour – Week 3
- The Flawed Dining Experience at Hill Country
- Help me celebrate my 1st year of self-employment
- Who is Spencer Fry’s mentor?
- Whit Hour – Week 2
- Links from 5/14/2009 to 8/9/2009
- What I did while Twitter was down today
- Who is Todd Zaki Warfel’s hero?
- Links from 4/23/2009 to 5/8/2009 (yeah, overdue)
- Client Matters: Does Your Client Need a Consultant or an Agency?
- Who is Mike Pratt’s mentor?
- The first Whit Hour was a success
- Make sure that whatever you design is fitting a need in the world and has a purpose
- Who is Keith Lang’s hero?
- If I could tell designers one thing
- UPDATE: Facebook at fault for unauthorized link with Twitter account
- Twitter updating Facebook status without permission
- My New Mexico Travelogue
- Jeff Bezos says: obsess over customers
- Whit Hour starts August 2 at 9pm ET
- Who is Lou Rosenfeld’s mentor?
- Get a 15% discount to DelveUI in NYC
- Finding a day and time for Whit Hour
- Strategy Starts with Honesty
- I did the UX design for Brighter Planet
- The boxee website redesign
- Photo of the day: Mister Softee is healthier than Starbucks
- Photo of the day: The unfoggable mirror
- Photo of the day: Time To Buy Cut-Rite
- Photo of the day: Private Parts in Public
- Photo of the day: Insert hands to dry
- Photo of the day: No Yes No No
- Photo of the day: Be aware of glass door!!!
- Who is Meg Fowler’s hero?
- Who needs a plumber when you have Twitter?
- Twitter Redesigns Follower and Following Pages
- So you wanna be a user experience designer — Step 1: Resources
- Who is Amanda Jahn’s mentor?
- Widgets on Pleasure and Pain
- An Event Apart Boston was wicked good
- Ultra Light User Experience
- In case of fire: Do Not Use Twitter
- Who is Chris Fahey’s hero?
- Who is Michael Leis’s mentor?
- Here at An Event Apart Boston
- Who is Gabby Hon’s hero?
- Who is Alana Taylor’s mentor?
- @whitneyhess on Acela Express
- Who is Dave Malouf’s hero?
- WordPress 2.8 is released
- Who is Gradon Tripp’s mentor?
- Awesome Email of the Day: Evangelizing Myself
- City Trails: May 25-29
- Who is Heather Gold’s hero?
- City Trails: May 18-22
- Rejected by EuroIA
- Who is Kristin Maverick’s mentor?
- Who is Jorge Arango’s hero?
- Photo of the day: How to make the perfect egg cream
- Who is Peter Kim’s mentor?
- Photo of the day: 12 Gay Street
- What REALLY happened during the IA Summit (#IAS09)
- Mentors and Heroes
- Anonymous Commenters
- City Trails: May 11-15
- Photo of the day: Elevator in Use By Peabody Ducks
- Photo of the day: You must be in one of the first five cars
- Your target market cannot be everyone
- Photo of the day: Accommodating large parties
- Twitter’s Most Moronic Change: Removing @ Reply Settings
- Photo of the day: Cigarette vending machine
- Being a consultant is like being an actor
- This email is bloggable
- A blogger’s worst nightmare
- Photo of the day: Elvis had cheap gas
- Photo of the day: No breastfeeding
- Photo of the day: Bottom loading instructions
- Twitter changes its email notifications
- Volume 1, Issue 1 of the Journal of IA
- Tips and Tricks for BlackBerry Users
- Photo of the day: Whirlpool dishwasher utensil tray
- Twitter’s confirmation message is a usability fail
- Photo of the day: Tropicana grocery display
- Photo of the day: A 90-year-old’s cell phone
- My Interaction 09 recap on Boxes and Arrows
- Come see me at the 140 Characters Conference
- Twitter as group therapy
- Digital Conversion PSA
- My Top 10 User Experience Design Blogs on Blogs.com
- Links from 4/14/2009 to 4/22/2009
- In the Press
- Do you know what you’re designing for?
- Links from 12/12/2008 to 4/9/2009
- 10 Most Common Misconceptions About User Experience Design — the presentation
- An Event Apart Boston Schedule Now Online
- Photo of the day: Unattended Kids
- Photo of the day: Elevator button or fire alert?
- Improved “Freelance to Agency” podcast
- Twitter tweaks the homepage, again
- April Fools jokes around the web — causing user pain?
- An important announcement for my 300th post
- Photo of the day: The Huanting in Connecticut
- Old news: UX in the mainstream
- Twitter FINALLY turns replies into mentions
- Interviewed for “Facebook, Google, and the data design disaster”
- More great press on the boxee NYC meetup
- My presentation at IA Summit 2009: “Evangelizing Yourself”
- IA Summit 2009: The Courage to Quit
- IA Summit 2009: A functional family reunion
- The conditioner bottles at The Hampton Inn
- SxSW: Our panel “From Freelance to Agency: Start Small, Stay Small”
- SxSW: One giant party
- Please help me feed hungry New Yorkers #tenbuckthursday
- Skitch beta 8 now available
- More than 600 people attend boxee NYC meetup
- Twitter.com finally removes their awful pagination
- I’m here at SXSW and I want to meet you!
- I’m Speaking at Pittsburgh Web Design Day
- Photo of the day: Nine wrong ways to swipe
- Experience Design Lessons We Can Learn from My Nail Salon
- Photo of the day: Walker Tennis Balls
- Twitter talk at the IxDA NYC Recap of Interaction 09
- Photo of the day: Brick wall behind glass
- Photo of the day: Calorie Counts at Dunkin Donuts
- Photo of the day: At the MIT Bookstore
- Photo of the day: Please don’t touch, lick, stroke or mount the exhibits
- Photo of the day: Don’t Lose Your Shirt
- Twitter finally integrates Twitter Search a.k.a. Summize
- My high school computer science homework
- Photo of the day: Elevator madness
- Answering Your Questions
- Photo of the day: Street Lihgting
- Why the new Skittles website is ridiculous but I don’t actually care
- Photo of the day: Employees Must Wash Hands Before Returning to Work
- Photo of the day: You Can’t Un-Shit a First Impression
- My Twitter Mosaic
- Photo of the day: Blankets Kill Grass
- Photo of the day: Push to take toilet paper
- Future of Web Apps — Miami 2009
- Photo of the day: Burn Calories, Not Electricity
- Photo of the day: Warning! Guard Dogs
- Photo of the day: 25″ Sharp tube TV + 12 Bud Lights
- Photo of the day: How do we call agent??
- Photo of the day: Hebrew elevator
- Photo of the day: Keep dog’s away
- Photo of the day: Yes if no
- Some early posts that deserve more traffic
- Photo of the day: But if you teach me to organize…
- My favorite terms from The Dictionary of Corporate Bullshit 2008 — Part 1
- Photo of the day: Warning: Movie longer than flight
- Photo of the day: Hand-written menu at Chanterelle
- Gel conference videos now online
- User Centered Design is now closed
- Maimonides’ Eight Levels of Charity Applied to Building Your Personal Brand
- Essentials to Designing a Conference
- IxDA Interaction 09: Day 3
- IxDA Interaction 09: Day 2
- IxDA Interaction 09: Day 1
- Photo of the day: Ferry rates in 1743
- Photo of the day: HSBC’s Pleasure and Pain
- Hanging out at IxDA’s Interaction09
- I’ll be speaking at IA Summit 2009 in Memphis
- I have joined the UXnet board of directors
- NY Tech Meetup — February 2009
- 10 Most Common Misconceptions About User Experience Design
- Are you new here? My top 10 posts
- Video of Dan Saffer’s talk “Tap is the New Click” at IxDA NYC
- boxee now in public alpha
- A year of Twitter statistics
- Today is my 1 year anniversary on Twitter
- NY Tech Meetup — January 2009
- I’ll be speaking at An Event Apart 2009
- In 2008, You Changed Me
- Redesigning the boxee experience
- Class Schedule for MFA in Interaction Design at SVA
- Congrats to the winners of Mashable’s 2008 Open Web Awards
- I’ll be on Jeffrey Zeldman’s panel at SXSW 2009
- Nate Westheimer is the next organizer of NY Tech Meetup
- “Using Mental Models for Tactics and Strategy” webinar with Indi Young
- Get Satisfaction is now on Pleasure and Pain (and vice versa)
- December Flickr Updates
- Links from 11/21/2008 to 12/6/2008
- Sixth Photo Meme
- Twitter: An Asymmetrical Chat Room
- MFA in Interaction Design at the School of Visual Arts in NYC
- The User Experience Designer’s Anthem
- My UX Bookshelf featured in Usability News
- Where’s Whit
- Final Round of Mashable’s Open Web Awards
- Pleasure and Pain is #1 on Google
- I’m Quoted in the New York Observer
- Why I Work at New Work City
- “Web Navigation Design” Workshop with James Kalbach
- My UX Bookshelf on Flashlight Worthy Books
- Mashable’s Open Web Awards – Voting Round 1
- Happy Cog and Happy Whitney
- Links from 11/11/2008 to 11/18/2008
- I was asked to join the IAI Board of Advisors
- The Awesomeness that was BarCamp Philly – Part 2
- I Popped My Cherry at BarCamp Philly
- Data Visualization Inspiration
- Business Cards and Twitter
- Links from 10/15/2008 to 11/11/2008
- Mashable’s 2nd Annual Open Web Awards: NOMINATIONS OPEN!
- UI13: Scott Berkun’s “The Myths of Innovation: How to Lead Breakthrough Projects”
- UI13: Kim Goodwin’s “Where Usability Meets Desirability: Goal-Directed Visual Interface Design”
- UI13: Dana Chisnell’s “Usability Testing in the Wild”
- UI13: Peter Merholz and Andrew Crow’s “Design Strategy and Planning”
- Twitter Praise for IDEA 2008
- Personas in the 2008 Presidental Election
- IDEA Conference 2008: Day 2
- IDEA Conference 2008: Day 1
- Who coined the term “wireframes”?
- Reader E-mail: “Follow your dreams while you can”
- Links from 9/26/2008 to 10/10/2008
- From the Archive: Changing Majors
- From the Archive: Interview with The Baltimore Sun
- September 2008 IxDA NYC: Dan Saffer’s Tap is the New Click
- Conference Twittering
- Email: “Legibility — Grading, Testing, and Standards”
- Helvetica & Lessons for Experience Designers
- Web 2.0 Expo NY: “Content Matters” panel moderated by Liz Danzico
- Web 2.0 Expo NY: Friday keynotes
- Web 2.0 Expo NY: “10 Tips for Creative Environments” with Adaptive Path’s Bryan Mason and Sarah Nelson
- Web 2.0 Expo NY: Chris Fahey’s “The Seduction of the Interface”
- Web 2.0 Expo NY: Genevieve Bell’s “Designing for the Internet(s) of the Future”
- Web 2.0 Expo NY: Wednesday Keynotes
- Web 2.0 Expo NY: Avinash Kaushik’s Web Analytics 2.0: Rethinking Decision Making in a ‘2.0′ World
- Links from 8/31/2008 to 9/20/2008
- Web 2.0 Expo NY: Jason Fried’s “10 Things We’ve Learned at 37signals”
- Web 2.0 Expo NY: Lane Becker’s “Customer Service is the New Marketing”
- Web 2.0 Expo NY: Joshua Porter’s “Designing for Community”
- Lorem Ipsum
- Find me at Web 2.0 Expo NY this week
- The ups and downs of consulting
- Congrats to the new IAI board members
- I’m running for the 2008 Information Architecture Institute board of directors
- IDEA2008: Cross-disciplinary Design Conference, Chicago, IL, October 7-8
- Links from 8/18/2008 to 8/31/2008
- Marketing e-mails that actually help customers
- The Experience of Giving
- Philly Tweetup 08/27/08
- Week 1 of independence
- I’m going solo
- Links from 8/8/2008 to 8/18/2008
- Links from 7/24/2008 to 7/31/2008
- Leaving for Israel
- The outpouring of love for Randy Pausch
- Pleasure and Pain on Blog Talk Radio
- Randy Pausch loses battle with pancreatic cancer at 47
- Links from 7/13/2008 to 7/24/2008
- I Am Not A Woman Blogger
- 10 Worthwhile Twitter Bots
- UX Bookshelf
- Upcoming Posts
- Readers, let’s talk
- Twitter buys Summize
- TweetDeck stream of consciousness
- Links from 6/20/2008 to 7/12/2008
- How Twitter has changed my life
- My Beef with the NYC Taxicab Touchscreens
- University of Phoenix needs an education
- Pacific Northwest Roadtrip 2008
- The user experience of a staircase
- Plurk You
- Links from 6/9/2008 to 6/16/2008
- Tim Russert dead, so says Twitter
- Bluefly don’t bother me
- Pleasure and Pain on kirtsy!
- Why I Don’t Have an iPhone (but might someday)
- Internet Week NY Wrap-Up (in photos)
- Links from 6/5/2008
- The Stranger Aversion
- My Cell Phones: 2000 – Today
- Links from 5/19/2008 to 6/4/2008
- NY Tech Meetup — June 2008
- Whitney and Internet Week New York
- Social Feed Aggregators
- Tweetup Goodness – 5/27/2008
- Group Video Chat: A Usability Evaluation
- The Experience of Being a Woman
- Advergirl gives props to Pleasure and Pain
- PayPal’s Live Chat Falls Short
- Finding Myself in You
- Mozilla finally releases Firefox 3.0
- Links from 5/14/2008 to 5/16/2008
- Links from 5/10/2008 to 5/13/2008
- IA Summit 2008 Closing Plenary: “Linkosophy” by Andrew Hinton
- Tweetup Success
- Links from 5/5/2008 to 5/7/2008
- IA Summit 2008: Leah Buley’s “How to be a UX Team of One”
- Links from 4/29/2008 to 5/1/2008
- Links from 4/13/2008 to 4/29/2008
- Google’s Design Principles
- GEL 2008: Day 2, Session 4 “Success”
- GEL 2008: Day 2, Session 3 “Make”
- GEL 2008: Day 2, Session 2 “Twist”
- GEL 2008: Day 2, Session 1 “Connect”
- GEL 2008: Day 1 “Experiences”
- Places you can find me
- The Meaning of Friend
- The User Experience Relationship
- List of Firsts: Saturday, April 19, 2008
- Tweet Clouds
- Blogging Tweets
- Twubble
- IA Summit 2008: “Checking for feel of your UI with an interaction audit”
- IA Summit 2008: “Designing with Patterns in the Real World: Lessons from Yahoo! and Comcast”
- IA Summit 2008: Todd Zaki Warfel’s “Data Driven Design Research Personas”
- IA Summit 2008: Nathan Curtis’s “Audiences & Artifacts”
- IA Summit 2008: “Presence, identity and attention in social web architecture”
- IA Summit 2008: Matthew Milan’s “The IA and the Fighter Pilot”
- IA Summit 2008: LukeW’s “Content Page Design Best Practices”
- IA Summit 2008: Gene Smith’s “Tagging: Five emerging trends”
- IA Summit 2008: Brandon Schauer’s “The Long Wow”
- No, that’s not me
- IA Summit 2008 Opening Keynote: “Journey to the Center of Design” by Jared Spool
- Facebook Chat
- Bookmarks for 4/10/2008
- Meet me at IA Summit 2008
- Flickr introduces video
- Links from 4/4/2008 to 4/5/2008
- The importance of delivery to New Yorkers
- Update on Amazon’s TextBuyIt
- Design — Architect — Engineer
- Text message your order to Amazon
- NY Tech Meetup — April 2008
- Links from 3/30/2008 to 4/1/2008
- How Bebo Ruined My Life
- Yahoo!’s Shine
- Feed Reader: Inbox Zero
- Spam that sells
- People you may know
- Google goes dark
- Links from 3/25/2008 to 3/27/2008
- Links from 3/22/2008 to 3/25/2008
- Quotably
- Links from 3/16/2008 to 3/22/2008
- WordPress 2.5 is released
- My BlackBerry Wishlist
- Dare to VMware
- Developing a Website
- NY Tech Meetup – March 2008
- Links from 3/6/2008 to 3/14/2008
- Where’s Whitney?
- The JDate Toolbar
- (In)Consistency in keyboard shortcuts
- Links from 3/2/2008 to 3/5/2008
- The catch-up obligation
- Blog of the Day on Logic + Emotion
- Twitter Blocks
- My Twitter Karma
- Internet Famous
- TwitterBerry was mean to me
- Design.alltop.com
- Formatting my blog for the iPhone
- links for 2008-03-01
- links for 2008-02-27
- links for 2008-02-26
- links for 2008-02-25
- links for 2008-02-24
- Firefox 3 Beta 3 vs. Firefox 2.0
- links for 2008-02-23
- Nine Reasons Why I Love the Roomba
- New blog template is up
- IxDA Interaction 08: Day 2
- IxDA Interaction 08: Day 1
- My MacBook Air finally arrived!
- Bloglines vs. Google Reader: A Usability Evaluation
- Send e-mails verbally with Jott
- Who is Temboo?
- You like us, but do you know who we are?
- Twitter100
- Indi Young hosts virtual seminar on mental models
- Another Twitter Link Roundup
- Monday PM Linkage
- Auto-flush toilet has a mind of its own
- Apple’s Most Notorious Flops
- Quotes to live by
- The value of personas
- Thursday AM Linkage
- Gridjit
- Snitter
- Twitter: Fun and Effective
- CrowdVine Schedule problems
- Skitch!
- Bill Gates’ Last Day at Microsoft
- Help me name my blog
- Twitter Twitter Everywhere
- I Scare Myself
- Microsoft Download Center
- Facebook helps users “clean up” their profiles
- Ten Best Things and Five Worst Things About the BlackBerry
- I bought a MacBook Air!
- Macworld Expo 2008: Steve Jobs’ Keynote Speech
- Why iHate This iPhone
- The Locks on My Front Door
- NY Tech Meetup – January 2008
- Meetup
- Genesis
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