Since 2005, Whitney has instituted human-centered practices at hundreds of leading organizations — improving process, communication and culture. She shows individuals, groups and teams how to gain self-awareness, identify blind spots, overcome obstacles, and reach their true potential. As a result, her clients better understand and better serve their customers, their colleagues, their companies and themselves.
Whitney writes at Pleasure & Pain, co-hosts Designing Yourself, and speaks on emotional intelligence, nonviolent communication, and user experience at conferences and corporations worldwide. She holds a Masters in Human-Computer Interaction from Carnegie Mellon University, and became a Certified Integral Coach through New Ventures West in 2014. In 2015, she earned her Professional Certified Coach credentials from the International Coach Federation.
She and her sailor-chef Fredrick live aboard s/v Jenny, their 1980 Endeavour 37′ sloop, currently docked in San Diego, CA. They are in the early stages of their circumnavigation.
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My best advice for designers? Spend as little time on the computer as humanly possible. See the world = build empathy = design successfully
— Whitney Hess (@whitneyhess) February 18, 2013
Designing the product is all for naught if you don't first take the time to design the organization.
— Whitney Hess (@whitneyhess) April 20, 2012
When someone says something you've been saying for years, don't think, "I've been saying that for years!" Instead think, "I'm winning!"
— Whitney Hess (@whitneyhess) March 22, 2012
We teach what we need to learn.
— Whitney Hess (@whitneyhess) August 12, 2014