About Whitney Hess

Whitney Hess

My formal bio

Whitney Hess is a coach, writer and speaker helping people bring their whole selves to their work. As a result, they better serve their customers, their companies, their communities and themselves. Her life’s mission is to put humanity back into business.

For the last decade, she has coached hundreds of companies on how to make their products easier and more pleasurable to use, boost the bottom line, and do work they love. With leadership coaching for new managers, career mapping for UX practitioners, and UX training for creative professionals and product teams, Whitney’s techniques eliminate haphazard decision-making, methodically prioritize efforts, and measurably improve team dynamics.

Whitney HessWhitney is the co-host the podcast Designing Yourself, writes on her blog Pleasure & Pain, and speaks at conferences and corporations worldwide. She holds a Masters in Human-Computer Interaction and a Bachelor’s degree in Professional Writing and HCI from Carnegie Mellon University, and in 2014 became a certified coach through New Ventures West. She and her sailor-chef Fredrick live aboard s/v Jenny, their 1980 Endeavour 37′ sloop, currently docked in San Diego, CA.


My Story

I spent a decade in User Experience desperately trying to make technology easier and more pleasurable to use. Then I realized that designing the product is all for naught if you don’t first take the time to design the organization. Keep reading >


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