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What UX did or didn’t do

Some usual suspects are engaged in a feverish discussion on what UX “did” to this or that related practice — and now is the time to stop it from further destruction! Let’s be clear: UX cannot do anything to anyone. UX is two letters of the alphabet, representing a philosophy, a process, a practice of [Keep Reading...]

Why Coaching Matters

Everyone could benefit from seeing themselves from a different perspective. Our beliefs, our blind-spots, and our self-imposed limitations are all too often barriers to becoming who we’re really meant to be. This is especially true of professionals entering a new phase of their career or students entering a new course of study. The inner critic [Keep Reading...]

User Experience is…

The folks at GiantUX (organizers of the GIANT Conference in Charleston, SC, where I’ll be speaking in June) asked me to describe UX in 200 words or less. Here’s what I gave them. User Experience is a commitment to developing products and services with purpose, compassion, and integrity. It is the never-ending process of seeing [Keep Reading...]

The Song of Peace

Sooner or later, all the peoples of the world will have to discover a way to live together in peace, and thereby transform this pending cosmic elegy into a creative psalm of brotherhood.” — Martin Luther King, Jr. Nobel Prize Acceptance Speech We are all each other’s brothers and sisters. We all come from the [Keep Reading...]

The UX Career Path: From Wireframes to Coaching

I have attended the IA Summit every year since 2008. This year’s event takes place in my new home of San Diego, so naturally I’ll be there. It’s hard to believe it will be my 7th consecutive year when I still feel like a newbie. I love this community, I love this conference, and I [Keep Reading...]

My Year to Live

I am so excited to be one of the bakers over at The Pastry Box Project for 2014. The collection of authors is astounding and I’m very grateful to be among them. I’ll be published on the 10th of every month, so keep your eyes peeled. For my first piece, My Year to Live, I [Keep Reading...]

Where in the World is Whitney? San Diego

After a year of balancing on a rock in the middle of the Atlantic Ocean, we packed up the Jeep, wrapped up the boat, and left Key West for the West Coast. Two weeks and 3600 miles later (we took a few pleasure detours), we arrived at another water’s edge: the rocky coast of the [Keep Reading...]