Practice UX on Your Home Turf

Give yourself permission to practice UX every day Progress takes practice. You have to work at it every single day. Regardless of your circumstances, when you practice UX every day, you: Build empathy with your colleagues Better meet your customers’ needs Become more strategic in your approach Make more informed design decisions Resolve conflicts with [Keep Reading…]

We’re All in the Same Boat

Friend, I tell you this because I think you need to hear it: You have to make yourself. We all do. Everyone has to grind it out in places that don’t get what we do or why it matters. Even the greats…especially the greats! But the ones who ultimately succeed don’t wait around for someone [Keep Reading…]

Proud to be Whitney Hess, PCC

I am so proud to announce that I have earned my official designation as a Professional Certified Coach (PCC) from the International Coach Federation​ —credentials I’ve been pursuing for a year! I received my coaching certification from New Ventures West​ in June 2014, and since then have accrued more than 750 hours of client contact. [Keep Reading…]

I Need Help

Originally published on the Pastry Box Project one year ago today on September 10, 2014 If you want something done right, do it yourself. That’s what we’re taught anyway. So we hone our self-reliance over a lifetime of hardship. We convince ourselves of others’ inadequacy and marvel in our own superiority. Everyone else is simply [Keep Reading…]

On a Year as a Certified Coach

Today is my one-year anniversary of being a certified coach. On June 6, 2014, I became a certified professional coach through New Ventures West, and was set off on a whole new adventure. My business and my life have changed dramatically. I went from a decade as a user experience practitioner serving businesses exclusively to [Keep Reading…]

Speak and Be Seen

Originally published on Ladies in Tech on March 12, 2013 My mom loves to tell a story about when she and my dad came to see me in a play at day camp. I was six. I had the very important job of carrying title cards from stage-left to stage-right, which depicted time passing between [Keep Reading…]