I owe you a proper recap of Leah Buley‘s earth-shattering presentation at the IA Summit, but because my computer battery had died and I was taking notes on paper, I’ve been lazy about typing it all up. In any case, one of the things she talked about was the importance of using Design Principles to [Keep Reading…]
GEL 2008: Day 2, Session 4 “Success”
[Also check out other GEL 2008 posts: Day 1; Day 2 Session 1 “Connect”, Session 2 “Twist”, Session 3 “Make”] Session 4: Success Speakers: Nayla Al-Khaja, Marissa Mayer, Garrett Oliver, Bob Mankoff, Chip Conley Nayla Al-Khaja, producer and director Nayla is from Dubai, the first producer and director in the United Arab Emirates 35 years [Keep Reading…]
GEL 2008: Day 2, Session 3 “Make”
[Also check out other GEL 2008 posts: Day 1; Day 2, Session 1 “Connect”; Day 2, Session 2 “Twist”; Day 2, Session 4 “Success”] Session 3: Make Speakers: Alex Lee, Terry Border, Sam Brown, Bill Gurstelle, Rhett and Link Alex Lee, President of OXO OXO created by a man who needed more comfortable cooking utensils [Keep Reading…]
GEL 2008: Day 2, Session 2 “Twist”
[Also check out other GEL 2008 posts: Day 1; Day 2 Session 1 “Connect”, Session 3 “Make”, Session 4 “Success”] Session 2: Twist Speakers: Bridget Duffy, George Vaillant, Lelavision, Natasha Schüll Twist: taking the familiar and adding something unexpected Bridget Duffy, Chief Experience Officer of Cleveland Clinic She’s bringing good experience into health care Shows [Keep Reading…]
GEL 2008: Day 2, Session 1 “Connect”
[Also check out other GEL 2008 posts: Day 1; Day 2 Session 2 “Twist”, Session 3 “Make”, Session 4 “Success”] For the first time, Day 2 of Good Experience Live (GEL) was held at The TimesCenter, the ground-level theater in the new New York Times building in Times Square. If you follow me on Twitter, [Keep Reading…]
GEL 2008: Day 1 “Experiences”
[Also check out other GEL 2008 posts: Day 2 Session 1 “Connect”, Session 2 “Twist”, Session 3 “Make”, Session 4 “Success”] It’s been a long day and I’m really tired, but I wanted to capture the great experience I had before I head off to bed. Naturally it was at Good Experience Live, a.k.a. GEL, [Keep Reading…]
Places you can find me
In the spirit of unreciprocated online friendship, feel free to add me to your networks on the following sites. Chances are good that I’ll add you back. Twitter FriendFeed Del.icio.us Flickr Digg StumbleUpon Upcoming Readr BrightKite Dopplr Should I be connected somewhere that I’m not? Let me know in [Keep Reading…]
The Meaning of Friend
Russ Unger’s latest post “We Are All Friends Here. Right?” got me thinking about the nature of friendship on and off the web. I have made a lot of new friends in the three months since I started this blog and began using Twitter. At first I told myself that I would be using both [Keep Reading…]
The User Experience Relationship
Last week a co-worker forwarded these images on the differences in how people communicate to the customer based on their role, e.g., marketing vs. advertising vs. branding. I thought the design one was pretty clever, but of course I had to add my own for user experience. For user experience designers, it isn’t about us. [Keep Reading…]
List of Firsts: Saturday, April 19, 2008
Saturday was a perfect day in Manhattan. It was the first real day of Spring that I could actually enjoy — so naturally I took my bike out of storage, pumped up the tires and went for a joy ride. Every time I go bike riding I try to explore something new. Saturday was certainly [Keep Reading…]
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