In thinking about my upcoming travel schedule, the classic French adventure novel Around the World in 80 Days (Le tour du monde en 80 jours) popped into my head. Then I quickly looked at the calendar and counted the days – exactly 80 days from today. I have a few upcoming speaking engagements, a couple [Keep Reading…]
How Little You Really Know
You have no idea how little your users really know. And that shows just how little you know. You work in technology for a living. You’ve been using a computer since you were born. You are obsessed with learning new things. You are a nerd and you hang out with other nerds. You constantly think [Keep Reading…]
My Top 10 User Experience Blogs to Watch in 2010 on Blogs.com
Last April I had the honor of contributing a guest list on the 10 Best UX (User Experience) Design blogs [the list, my blog post] for Six Apart’s Blogs.com. I still regularly read almost all of the blogs I listed, but recently realized that there are many new, revamped or lesser known UX blogs that [Keep Reading…]
Photo of the day: Bags on Board
My cousins have an adorable Boston Terrier named Luna. She likes to play tug of war, and fetch, and tear her toys apart. And unlike the dogs I had growing up, she also likes to poop outside. Over the summer my cousins were taking Luna for a walk and I noticed their completely amazing leash. [Keep Reading…]
Who is Harry Max’s mentor?
[This post is part of a series on Mentors and Heroes] Harry Max is an independent management consultant and executive coach for a variety of startups and major brands. Previously he was a Principal Consultant at Rubicon Consulting. In 1994, he co-founded Virtual Vineyards (wine.com). Follow him on Twitter @harrymax. Harry Max’s mentor is… [Keep Reading…]
Sketching made easier by UI Stencils
Yes, I’m obsessed with Konigi’s Omnigraffle wireframe stencils, but what if you could have real-life stencils to help you sketch? You can. They’re called UI Stencils, and they’re made by Design Commission, an experience design agency in Seattle. Drawing can be intimidating for a lot of folks, and the fear of not being a “good [Keep Reading…]
Photo of the day: Penn Station, Charging Station
I’ve found myself at Penn Station quite a lot lately. You see, I’m working on the project of a lifetime with Happy Cog Philadelphia, so I visit by train from time-to-time. A few weeks ago I observed some unusual behavior: I’ve passed by this column dozens of times when I walk into the Amtrak area [Keep Reading…]
UIE Virtual Seminar with Tamara Adlin: Ad-Hoc Personas
User Interface Engineering (UIE) hosts wonderful virtual seminars every month on a variety of UX-related topics. This month was no exception. Tamara Adlin, a user experience consultant based in Seattle, WA, put together a smart and practical presentation titled, The Power of Ad Hoc Personas: Truly Practical Methods to Get Your Organization On the Same [Keep Reading…]
Fire your worst customers
In Seth Godin’s recent blog post, more, More, MORE!, he makes the unpopular-but-wise assertion that until you fire your worst customers, you’ll never be able to do your best. I think it applies to clients just as much as consumers. The bottom line: you can’t please everyone, and it’s stupid to try. You’ll end up [Keep Reading…]
Recent Reads – 2/21/2010
Here are the most recent additions to my Delicious. Hope you enjoy. Indexed » Blog Archive » Who’s in your office?Are you a prima donna, a pushover, a savior, or a nightmare? Email is Killing Your Business | Michael LeisEmail is broken, but it's here to stay. So what are we going to do about [Keep Reading…]
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