Thank you so much to the 41 people who showed up for the sixth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. I really appreciate everyone’s flexibility in moving over to Ustream at the [Keep Reading…]
IDEA 2009: Social and Experience Design – Day 2
This is a continuation of my coverage from the IDEA Conference in Toronto from September 15-16, 2009. My Day 1 roundup can be found here. Day 2 also had a great lineup of speakers: Tim Queenan Christian Crumlish and Erin Malone Matthew Milan Mari Luangrath Stephen Anderson My Twitter notes from the conference are below. [Keep Reading…]
IDEA 2009: Social and Experience Design – Day 1
I’m in Toronto this week for IDEA 2009, the conference run by the Information Architecture Institute. This year’s theme is Social and Experience Design. Speakers from a variety of backgrounds are helping us understand how to make informed and insightful design decisions based on the ever-changing landscape of the web caused in large part by [Keep Reading…]
Whit Hour – Week 5
Thank you so much to the 20 or so folks who showed up for the fifth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. I particularly appreciate your patience and determination to stick with [Keep Reading…]
Whit Hour moved to 8/31 9pm ET
Sincere apologies for the last minute change. Unfortunately I will not be able to do Whit Hour tonight. Instead it will be tomorrow, Monday 8/31 from 9-10pm Eastern Time. Same as always, join me at http://tinychat.com/whitney pw:whithour. Sorry again! Hope to see you all tomorrow night.
I wish I knew how to quit you
I have a problem: I don’t know how to say No. As a result, I bury myself in obligations I can never fulfill. I’m sure this has a negative effect on a lot of my relationships, but the most important relationship it’s hurting is the one I have with myself. When I quit my job [Keep Reading…]
Seeking All Independent User Experience Professionals in NYC
Yesterday Lis Hubert and I got together at New Work City to talk about the ins and outs of being self-employed user experience designers. We realized that between the two of us we can count the number of indie UXers we know in NYC on one hand. Given how much networking we both do, it [Keep Reading…]
Apple Customer Support Fiasco
I just had the most inexcusably bad experience with Apple Customer Support. So shockingly bad that I can’t even believe it was Apple on the other end of the line. Let me preface my story by saying that I’ve been a devoted Apple customer since I was in the 5th grade — 17 years ago. [Keep Reading…]
Join me at IDEA2009 on Sept 15-16
Are you going to IDEA2009? I am! And I want to meet you there. What follows is everything you need to know about the conference. I’m on the board of advisors for the Information Architecture Institute and have the utmost respect for the amazing folks who’ve put their blood, sweat and tears into organizing this [Keep Reading…]
Whit Hour – Week 4
Thank you so much to the 25 or so folks who showed up for the fourth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Join me next week on Sunday, August 30, 9-10pm Eastern [Keep Reading…]
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