At SXSW earlier this year, my friend Saul Colt asked me to sit down for an interview on the topic of creative entrepreneurship. The questions asked are ones I often get on what it’s really like to be independent. The video produced by YouNoodle and sponsored by FreshBooks was released last week. What lessons have [Keep Reading…]
How “When I…” Reasoning Poisons a Team
Earlier this year I had a client who hired me to redesign the first step in their 3-step process. The page was getting loads of customer complaints and the last three iterations on the design hadn’t helped. As always, I started the project by interviewing key stakeholders: the product manager, the product owner, the head [Keep Reading…]
Why Guess? A Familiar Screenplay
CUT TO: INT. SCREEN SHARING MEETING – DAY A client shows their consultant the progress they’ve made on a redesign. They want the consultant’s feedback before it’s too late. CLIENT Currently the user does A, then B, then C. Now the user will be able to do C, then A, then B. We don’t think [Keep Reading…]
Doing business as Vicarious Partners
It is with tremendous excitement and huge dreams for the future that I am finally ready to announce that I have formally changed the name of my company to Vicarious Partners™. This new name much better reflects my mission to help organizations build deeper connections amongst colleagues and customers in an effort to deliver the [Keep Reading…]
Whit Hour – Week 22
Thank you so much to the ~22 people who showed up for the twenty-second week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]
Whit Hour – Week 20
Thank you so much to the ~22 people who showed up for the twentieth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]
Loosecubes and the future of work
In August 2005, I formed an LLC and started doing freelance work on the side of my full-time job. In August 2008, I quit my full-time job to pursue independent consulting and self-employment. In November 2008, I became one of the first members of New Work City and started growing my career through the coworking [Keep Reading…]
Whit Hour – Week 19
Thank you so much to the ~26 people who showed up for the nineteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]
Whit Hour – Week 18
Thank you so much to the ~22 people who showed up for the eighteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]
Scientific American redesign by Happy Cog has launched
Wednesday the new ScientificAmerican.com went live. Happy Cog worked on the website redesign, while Roger Black Studios worked on a redesign of the print publication. As the user experience designer on the project, I had the immense pleasure of working alongside visual designer Mike Pick, front-end developer Tim Murtaugh, project manager Robb Rice, and executive [Keep Reading…]
