UIE Virtual Seminar with Tamara Adlin: Ad-Hoc Personas

User Interface Engineering (UIE) hosts wonderful virtual seminars every month on a variety of UX-related topics. This month was no exception. Tamara Adlin, a user experience consultant based in Seattle, WA, put together a smart and practical presentation titled, The Power of Ad Hoc Personas: Truly Practical Methods to Get Your Organization On the Same [Keep Reading…]

Fire your worst customers

In Seth Godin’s recent blog post, more, More, MORE!, he makes the unpopular-but-wise assertion that until you fire your worst customers, you’ll never be able to do your best. I think it applies to clients just as much as consumers. The bottom line: you can’t please everyone, and it’s stupid to try. You’ll end up [Keep Reading…]

My Happy Cog Avatar Has Arrived

I’ve been consulting for Happy Cog for a year and a half, but when this arrived in my inbox yesterday, I became a true Happy Cogger. Many thanks to Kevin Cornell for creating it. Everyone at Happy Cog has one of these cuties, and now I do, too. So what do you think…does it look [Keep Reading…]