What I Did on My Summer Vacation

You might have realized I haven’t been here in a while. That’s because I’ve been everywhere else. I spent my summer doing deeply meaningful client projects and traveling the world sharing my passion for making people’s lives better. I met a ton of interesting new people along the way — people who inspired me to [Keep Reading…]

Catching Up on Pleasure and Pain

Welcome! If it’s your first time here, you probably arrived via a link to a single post and may not have a full picture of the things I write about. If you’re interested in learning more about me, here’s a selection of posts that can speak to my broader vision about user experience and my [Keep Reading…]

Pleasure and Pain turns 3

Three years ago, I was feeling stagnant and purposeless. I wasn’t happy with the direction of my career and I didn’t know what to do about it. Without a clue what it was, I joined Twitter, and three days later I started this blog. January 10, 2008. This is a tough day for me to [Keep Reading…]

Whit Hour – Week 21

Thank you so much to the ~28 people who showed up for the twenty-first week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]