A Proactive Apology from Plancast

I’m not a huge user of Plancast — the event-based social network (a sort of next generation Upcoming.org) — mostly because I’m too lazy to update my plans in multiple places, with RSVP functionality on Facebook, Meetup, Eventbrite and more. But an email that arrived in my inbox yesterday just might make me change my [Keep Reading…]

Twitter Keyboard Shortcuts

I’m a Tweetie fanatic — even if they haven’t updated Tweetie for Mac in ages and probably never will again — so I don’t use the #newtwitter web app very much at all. The other day I just happened to look at the footer and notice a link labeled Shortcuts. It opens the following layer: [Keep Reading…]

OpenTable has a brain. Does your product?

If you’ve never heard of OpenTable, I’m guessing you don’t live anywhere near a city. It’s the real-time online reservation system that lets you book a table without having to call the restaurant. I dine out a lot and I tend to be the planner in my group of friends, so OpenTable and I know [Keep Reading…]

You are in context to another

I’ve been thinking a lot lately about how to define your audience, how to name them. We all know that if you design for everyone, you end up designing for no one. But demarcating a group of people can be a real struggle, especially since people exhibit different behaviors in different situations — one of [Keep Reading…]