A few months ago I wrote about my experience presenting at STC Summit in Dallas — my first time speaking at an event outside of UX and web design. Yesterday I received the evaluations of my two talks — 10 Most Common Misconceptions About User Experience Design and Evangelizing Yourself — and I’m quite pleased [Keep Reading…]
Whose life is this?
As my 28th birthday comes to a close, I can’t help but reflect on the past year. I experienced the deepest love, faced my greatest fears, and found accomplishments I never knew I could have. Life feels like it’s happening to me, like I’m largely out of control. And perhaps I am, but I need [Keep Reading…]
Watch me on The Big Web Show
Last Thursday I had the absolute pleasure of joining the lovely Jeffrey Zeldman and Dan Benjamin on the eighth episode of The Big Web Show (read my previous post). If you weren’t able to catch the live broadcast, be sure to check out the video and podcast. We talked about how I’ve used Twitter to [Keep Reading…]
Photo of the day: Brand Transparency
Headed back home from Heathrow Airport after a lovely vacation, I stopped at the Pret A Manger for a quick pre-flight bite. When I got to the cash register, I noticed this awesome sticker — concise, honest, and, best of all, empathetic. VAT NIGHTMARE We’re legally required to add on VAT when you eat in. [Keep Reading…]
User Experience on The Big Web Show
I’m honored to be joining Jeffrey Zeldman and Dan Benjamin on tomorrow’s episode of The Big Web Show. Tune in at 1pm ET as they interview me live about all things user experience. Nothing scripted, nothing planned — just uncensored, unadulterated UX pleasure. If you can’t make it during that time, the video and podcast [Keep Reading…]
Awesome Email of the Day: How Little You Really Know
Back in February, I wrote a blog post titled How Little You Really Know. If you haven’t read it, go check it out now. I got the below email in response, and have kept it in my inbox as a reminder of why I do what I do. It’s a few months late, but I [Keep Reading…]
Sketchnotes from UK UPA’s UX Clinic
Like I mentioned in my post on UX London, I also had the pleasure of being on a UK UPA panel with Dave Gray, Jeff Patton, and Stephen Anderson titled UX Clinic. We spent about two hours answering the audience’s questions — some previously submitted and some on the fly. It was a blast. Eva-Lotta [Keep Reading…]
My Creating a Culture of UX workshop at UX London
To say I had a blast at UX London would be a lie. Not because it wasn’t amazing, but because I didn’t actually attend any of it outside of my own workshop. Some may have thought I was out and about exploring London instead of attending other speakers’ sessions. Quite false. Where I really was: [Keep Reading…]
SeamlessWeb: Don’t get between me and my food
I’ve written about SeamlessWeb before, so you probably know that I’m a huge fan of their service (delivery from an enormous selection of restaurants), but quite appalled by their website. I put up with poor usability for two very important reasons: I love food, and there’s no other option. My biggest complaint has always been [Keep Reading…]
The NEW Frappuccino: however-you-want-it
From middle school through college, I was obsessed with Starbucks. Five-times-a-week obsessed. Then five years ago I realized that I was spending $1,500 a year on coffee, quit cold turkey, and haven’t had a drop since. Part of me also hated the evil empire it has become. In middle school when the first Starbucks opened [Keep Reading…]
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