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Drupal.org User Research: Stakeholder Workshop

At DrupalCon Austin 2014, we officially kicked off the reimagination of Drupal.org with a full-day workshop with Drupal Association staff, Working Groups, select board members and advisors, facilitated by our user experience coach Whitney Hess. In the morning, we did the serious business of defining our objectives, target audiences, metrics for success (KPIs), partners and [Keep Reading…]

The UX Career Path: From Wireframes to Coaching

I have attended the IA Summit every year since 2008. This year’s event takes place in my new home of San Diego, so naturally I’ll be there. It’s hard to believe it will be my 7th consecutive year when I still feel like a newbie. I love this community, I love this conference, and I [Keep Reading…]

The truth about the presentation process

Having the opportunity to speak to an audience who cares what you have to say and believes they can learn something new from you is a totally surreal experience. Especially when you consider that months of work pours out of you in under an hour. I’ve been speaking at conferences since the fall of 2008. [Keep Reading…]

Six Cities in Sixty Days

I have had an incredible (and staggering) two months. It began with a trip half-way around the world to Hong Kong, the furthest I’ve ever traveled, to speak at UX Hong Kong. I presented my talk Design Principles: The Philosophy of UX and gave my Creating a Culture of UX half-day workshop as well. I [Keep Reading…]

I’m off to SXSW 2012 to speak and play

Four years ago I had never even heard of South by Southwest, and now I’m on a plane heading to Austin for my 4th time attending and 3rd time speaking at the most raucous and depraved interactive technology festival on the planet. I mean that in the best way possible :) I’m trembling with excitement [Keep Reading…]

I’m off to UX Hong Kong

A little over a year ago, I wrote a blog post titled I Wish I Were Going to UX Hong Kong and now I find myself sitting at the gate waiting to do just that. I am on my way to speak at UX Hong Kong! My life never ceases to amaze me, and this [Keep Reading…]

I’m speaking at Interlink Conference 2011 in Vancouver, and you should come

I have the distinct pleasure of speaking at the first ever Interlink Conference in Vancouver, Canada on June 2-4, along with a stellar lineup of people I can’t even believe I’m included with: Samantha Warren, Steve Fisher, Gavin Elliott, Jonathan Snook, Brian Hoff, Ethan Dunham, Frank Chimero, Patrick Lauke, Meagan Fisher, Simon Collison, Sarah Parmenter, [Keep Reading…]