The words both start with L-E-A, but can leadership really be learned?
As a consultant, I have the pleasure and challenge to work with a variety of different teams. I am a team of one, but I collaborate with agency teams (such as Happy Cog, whom I’m working with on the US Holocaust Memorial Museum project), [...]
Entries Tagged as 'Clients'
Can Leadership Be Learned?
March 6th, 2010 · Comments · Consulting, Strategy
UIE Virtual Seminar with Tamara Adlin: Ad-Hoc Personas
February 22nd, 2010 · Comments · Education
User Interface Engineering (UIE) hosts wonderful virtual seminars every month on a variety of UX-related topics. This month was no exception. Tamara Adlin, a user experience consultant based in Seattle, WA, put together a smart and practical presentation titled, The Power of Ad Hoc Personas: Truly Practical Methods to Get Your Organization On the Same [...]
Fire your worst customers
February 21st, 2010 · Comments · Strategy
In Seth Godin’s recent blog post, more, More, MORE!, he makes the unpopular-but-wise assertion that until you fire your worst customers, you’ll never be able to do your best.
I think it applies to clients just as much as consumers. The bottom line: you can’t please everyone, and it’s stupid to try. You’ll end up making [...]
My Happy Cog Avatar Has Arrived
February 11th, 2010 · Comments · Branding, Pleasure
I’ve been consulting for Happy Cog for a year and a half, but when this arrived in my inbox yesterday, I became a true Happy Cogger.
Many thanks to Kevin Cornell for creating it. Everyone at Happy Cog has one of these cuties, and now I do, too.
So what do you think…does it look like me?
Related [...]
I admit it: I’m always five minutes late. And it stops now.
February 10th, 2010 · Comments · Pain, Productivity
I was just smacked in the face by a recent blog post by my dear friend Jeffrey Zeldman, Free advice: show up early, about the consequences of being late to client meetings. Why? Because it forced me to finally fess up to one of my major flaws: I’m always five minutes late.
Sure, five minutes [...]
Tags:Clients·Inspiration·Pain·Pioneers·Productivity·Realizations







