web analytics

Photo of the day: A man in need of an iPad

…or a Kindle, or a nook. I recently spotted this man at a Starbucks in SoHo. He was clearly settled in for the day, his keyboard propped up against the wall behind him, feet kicked up, book in hand…and in the other hand, a magnifying glass to help him read the damn thing. That very [Keep Reading...]

Your profile has been viewed by

I met a really nice guy at STC Summit named Eric Roberson [LinkedIn] [Twitter]. He attended my Evangelizing Yourself talk, and was apparently very moved by it (which moved me). The next day when I saw him in another session, he took out his phone to show me something he’d discovered earlier in the day. [Keep Reading...]

Sketchnotes from UK UPA’s UX Clinic

Like I mentioned in my post on UX London, I also had the pleasure of being on a UK UPA panel with Dave Gray, Jeff Patton, and Stephen Anderson titled UX Clinic. We spent about two hours answering the audience’s questions — some previously submitted and some on the fly. It was a blast. Eva-Lotta [Keep Reading...]

My Creating a Culture of UX workshop at UX London

To say I had a blast at UX London would be a lie. Not because it wasn’t amazing, but because I didn’t actually attend any of it outside of my own workshop. Some may have thought I was out and about exploring London instead of attending other speakers’ sessions. Quite false. Where I really was: [Keep Reading...]

Undercover Boss: Just How Badly is Your Company Screwing Itself

Undercover Boss is one of my favorite new shows. Why? Because we desperately need to encourage upper management to get in touch with what’s really going on inside their companies. The right hand doesn’t know what the left hand is doing, and it’s harming employees just as much as customers, if not more. I was [Keep Reading...]

SeamlessWeb: Don’t get between me and my food

I’ve written about SeamlessWeb before, so you probably know that I’m a huge fan of their service (delivery from an enormous selection of restaurants), but quite appalled by their website. I put up with poor usability for two very important reasons: I love food, and there’s no other option. My biggest complaint has always been [Keep Reading...]

Bill Maher makes fun of Captcha’s poor usability

If you follow me on Twitter, you know I’m in love with Bill Maher. You might not agree with his politics, his ideology, or his bad language, but you’ve gotta admit that he has a knack for putting people in their place. At the end of each episode, Bill Maher gives his New Rules — [Keep Reading...]