Thank you so much to the 35 people who showed up for the tenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.justin.tv/whitneyhess. Whit [Keep Reading…]
Whit Hour is back! Week 9
After an eight-month hiatus due to a lack of decent live broadcast platforms, Whit Hour is BACK and now hosted by Justin.tv. Whit Hour is my weekly video-based “office hour” in which I answer any and all questions about user experience, consulting, and whatever else you wanna throw at me. Tune in every Monday night [Keep Reading…]
Watch me on The Big Web Show
Last Thursday I had the absolute pleasure of joining the lovely Jeffrey Zeldman and Dan Benjamin on the eighth episode of The Big Web Show (read my previous post). If you weren’t able to catch the live broadcast, be sure to check out the video and podcast. We talked about how I’ve used Twitter to [Keep Reading…]
Photo of the day: Visualizing Genres
Hotel alarm clocks are usually a big pain in the butt. Hampton Inn aims to fix all that — and takes simplicity to inconceivable levels. They go so far past easy to use and intuitive that they come back around to obscure and pointless. They visualize musical genres. Columns for Classical Stream for Soft Rock [Keep Reading…]
User Experience on The Big Web Show
I’m honored to be joining Jeffrey Zeldman and Dan Benjamin on tomorrow’s episode of The Big Web Show. Tune in at 1pm ET as they interview me live about all things user experience. Nothing scripted, nothing planned — just uncensored, unadulterated UX pleasure. If you can’t make it during that time, the video and podcast [Keep Reading…]
Photo of the day: A man in need of an iPad
…or a Kindle, or a nook. I recently spotted this man at a Starbucks in SoHo. He was clearly settled in for the day, his keyboard propped up against the wall behind him, feet kicked up, book in hand…and in the other hand, a magnifying glass to help him read the damn thing. That very [Keep Reading…]
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I met a really nice guy at STC Summit named Eric Roberson [LinkedIn] [Twitter]. He attended my Evangelizing Yourself talk, and was apparently very moved by it (which moved me). The next day when I saw him in another session, he took out his phone to show me something he’d discovered earlier in the day. [Keep Reading…]
Sketchnotes from UK UPA’s UX Clinic
Like I mentioned in my post on UX London, I also had the pleasure of being on a UK UPA panel with Dave Gray, Jeff Patton, and Stephen Anderson titled UX Clinic. We spent about two hours answering the audience’s questions — some previously submitted and some on the fly. It was a blast. Eva-Lotta [Keep Reading…]
My Creating a Culture of UX workshop at UX London
To say I had a blast at UX London would be a lie. Not because it wasn’t amazing, but because I didn’t actually attend any of it outside of my own workshop. Some may have thought I was out and about exploring London instead of attending other speakers’ sessions. Quite false. Where I really was: [Keep Reading…]
Undercover Boss: Just How Badly is Your Company Screwing Itself
Undercover Boss is one of my favorite new shows. Why? Because we desperately need to encourage upper management to get in touch with what’s really going on inside their companies. The right hand doesn’t know what the left hand is doing, and it’s harming employees just as much as customers, if not more. I was [Keep Reading…]
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