I’m in Toronto this week for IDEA 2009, the conference run by the Information Architecture Institute. This year’s theme is Social and Experience Design. Speakers from a variety of backgrounds are helping us understand how to make informed and insightful design decisions based on the ever-changing landscape of the web caused in large part by [Keep Reading…]
Whit Hour – Week 5
Thank you so much to the 20 or so folks who showed up for the fifth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. I particularly appreciate your patience and determination to stick with [Keep Reading…]
Join me at IDEA2009 on Sept 15-16
Are you going to IDEA2009? I am! And I want to meet you there. What follows is everything you need to know about the conference. I’m on the board of advisors for the Information Architecture Institute and have the utmost respect for the amazing folks who’ve put their blood, sweat and tears into organizing this [Keep Reading…]
Whit Hour – Week 4
Thank you so much to the 25 or so folks who showed up for the fourth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Join me next week on Sunday, August 30, 9-10pm Eastern [Keep Reading…]
My DIY UX talk is featured in InformationWeek
Many thanks go to Allen Stern of CenterNetworks for covering my DIY UX presentation in the InformationWeek blog. He was in attendance when I gave the talk to about 25 people at the NYC Customer Development Process Meetup last week. Read his article: DIY Usability For Startups I will be giving the presentation again at [Keep Reading…]
SeamlessWeb Mobile Site: Easy to Use, But Impossible to Order
Usablenet is responsible for some of the most easy to use mobile websites your smartphones can find. They chose a good company name. Their platform powers mobile sites such as JetBlue and Northwest Airlines, Amtrak and NJ Transit, Hilton Hotels, 1800Flowers, and dozens of other sites you’d be surprised to hear. Just point your mobile [Keep Reading…]
Whit Hour – Week 3
Thank you so much to the 20 or so folks who showed up for the third week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Sorry for the last-minute day change. I was stuck in [Keep Reading…]
Client Matters: Does Your Client Need a Consultant or an Agency?
I’ve started a new column called Client Matters on UXmatters, a web magazine about user experience. Every other month I’ll give UX professionals an honest look at managing relationships with clients and provide some tips on how to turn unpleasant situations into winning ones. The first article in the column starts at the beginning: first [Keep Reading…]
The first Whit Hour was a success
Last night from 9-10pm Eastern Time I hosted my first Whit Hour — a new weekly video chat in which I answer people’s questions about user experience, consulting, and anything else they ask. I had an absolute blast and surprisingly talked non-stop — not something I’m particularly comfortable with, but there were just so many [Keep Reading…]
Make sure that whatever you design is fitting a need in the world and has a purpose
I have officially made it. I was quoted by Catriona Cornett on inspireUX. “Differentiate yourself by fully understanding the problem before you attempt to solve it… Don’t just fall in love with a solution and go full-force on making it look great, but really make sure that whatever you design is fitting a need in [Keep Reading…]
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