Like pretty much everyone, I have a long list of things about myself I wish were different. I struggle with my weight. My voice is annoying. My skin is too sensitive. I have a shitty attitude. I’m always in some kind of pain. I’m lazy. I’m hypercritical. I don’t try hard enough. I wish I [Keep Reading…]
The Staggering Story of My Past Year Plus
By June 2015, we knew we needed a change. It was already a year since I’d become a certified coach. It was almost a year since Fredrick had become a professional chef. I had built a full-time coaching practice. He had been promoted twice. We were bored. We’d been living on our sailboat Jenny for [Keep Reading…]
Designing a More Self Aware Life
It was such an honor to be interviewed by Srini Rao for The Unmistakable Creative podcast in an episode titled, Designing a More Self Aware Life. He asked such deep and thought-provoking questions, it enabled me to give my deepest, truest, most authentic answers. It may have been my best interview yet! Thank you so [Keep Reading…]
Practice UX on Your Home Turf
Give yourself permission to practice UX every day Progress takes practice. You have to work at it every single day. Regardless of your circumstances, when you practice UX every day, you: Build empathy with your colleagues Better meet your customers’ needs Become more strategic in your approach Make more informed design decisions Resolve conflicts with [Keep Reading…]
Because I Didn’t Smile
Originally published on Medium two years ago today on July 23, 2013 “You haven’t smiled even once today,” he growls at me. “Yes I have.” “No…you haven’t.” And I sulk some more. So what if I’ve been lost in thought today? I have a lot going on. There’s a lot on my mind. Why do [Keep Reading…]
Where the Spirit Meets the Bone
Have compassion for everyone you meet, even if they don’t want it. What seems conceit, bad manners, or cynicism is always a sign of things no ears have heard, no eyes have seen. You do not know what wars are going on down there where the spirit meets the bone.
Who Do We Think We Are?
In my April contribution to The Pastry Box Project, Who Do We Think We Are?, I share my frustration with the rampant intellectual bullying I have observed in our community, and how I’ve overcome my own tendency to contribute to it. Now we’ve all heard the saying about the cobbler’s children having no shoes, and [Keep Reading…]
My 10 Principles for Designing Organizations on Huffington Post
Last month I got the green-light all the way from the top to publish my writing on Huffington Post. I don’t know the exact numbers, but according to comScore in August 2013, Huffington Post had upwards of 46 million monthly U.S. unique visitors and 78 million monthly global unique visitors. That’s about 3 times the [Keep Reading…]
Awakening to Buddhism
I’ve been a Buddhist my entire life — though I didn’t know to call it that until recently. I made a career out of reducing human suffering. In 2002, I was called to Human-Computer Interaction to reduce the suffering caused by technology, the result of a lack of mindfulness and compassion in the design and [Keep Reading…]
Where Compassion is Born
An excerpt from my dialogue with Paul McAleer on our podcast Designing Yourself, Episode #9: Embracing the Suffering (originally aired October 1, 2013), with minimal editing for readability. The things we don’t like in others are the things we don’t fully understand. It’s a sign we haven’t gone out of our way to develop empathy [Keep Reading…]
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