Practice UX on Your Home Turf

Give yourself permission to practice UX every day Progress takes practice. You have to work at it every single day. Regardless of your circumstances, when you practice UX every day, you: Build empathy with your colleagues Better meet your customers’ needs Become more strategic in your approach Make more informed design decisions Resolve conflicts with [Keep Reading…]

Do You Give Yourself Permission?

Whether you’re my best friend or we’ve never even met, I know a secret about you: you’re capable of more than you realize. How can I be so sure? Because the 70+ people I’ve coached over the last 14 months have proven it to be true. Over and over and over again, I watch people [Keep Reading…]

Proud to be Whitney Hess, PCC

I am so proud to announce that I have earned my official designation as a Professional Certified Coach (PCC) from the International Coach Federation​ —credentials I’ve been pursuing for a year! I received my coaching certification from New Ventures West​ in June 2014, and since then have accrued more than 750 hours of client contact. [Keep Reading…]

On a Year as a Certified Coach

Today is my one-year anniversary of being a certified coach. On June 6, 2014, I became a certified professional coach through New Ventures West, and was set off on a whole new adventure. My business and my life have changed dramatically. I went from a decade as a user experience practitioner serving businesses exclusively to [Keep Reading…]

Getting Ready to Change

An excerpt from my dialogue with Paul McAleer on our podcast Designing Yourself, Episode #16: Ready Set Go (originally aired July 1, 2014), with minimal editing for readability. Two weeks ago I was finally certified as a professional coach. I was in this yearlong certification program where I was trained to be a professional coach [Keep Reading…]