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Visualizing First-Time Interactions at SXSW

You might remember the near-novel I wrote a couple months ago on LinkedIn InMaps titled, “Hubs and Connectors: Understanding Networks Through Data Visualization.” Now New Work City member Alex Shapiro, founder of CEO of TouchGraph, has created a powerful network visualization based on contact exchanges made via Hashable at SXSW. The Java applet allows you [Keep Reading...]

Hubs and Connectors: Understanding Networks Through Data Visualization

Yesterday a bunch of friends were tweeting about the new LinkedIn InMaps web app (part of LinkedIn Labs), so I had to check it out for myself. Wow, wow, wow! InMaps are data visualizations of your professional network, based on LinkedIn connections, with you as the center node. I’ve been waiting years for LinkedIn to [Keep Reading...]

Whit Hour – Week 15

Thank you so much to the 33 people who showed up for the fifteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading...]

Wondering? Ask me on Formspring!

I recently set up an account on Formspring, a site that lets people ask and answer questions about anything at all. I’ve been asked 17 questions so far, and I’ve answered every one. So if you want to ask me something about user experience, consulting, writing, life in New York City, or whatever else is [Keep Reading...]

Onboarding: A Sidebar in “Designing Social Interfaces”

Last May I was given the great privilege to write a sidebar in Christian Crumlish and Erin Malone‘s fabulous new book, Designing Social Interfaces. The topic I was asked to write about is “onboarding” — designing welcoming experiences for new users by easing them in. You might have seen a couple blog posts that I’ve [Keep Reading...]

Whit Hour – Week 5

Thank you so much to the 20 or so folks who showed up for the fifth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. I particularly appreciate your patience and determination to stick with [Keep Reading...]

Join me at IDEA2009 on Sept 15-16

Are you going to IDEA2009? I am! And I want to meet you there. What follows is everything you need to know about the conference. I’m on the board of advisors for the Information Architecture Institute and have the utmost respect for the amazing folks who’ve put their blood, sweat and tears into organizing this [Keep Reading...]