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Do Not Underestimate the Power of a Great PM

Brett Harned is one of the best project managers I’ve ever known. I have the pleasure of working with him at Happy Cog, and getting to watch his skills put to work for the benefit of our team and the client team alike. Despite being an adamantly behind-the-scenes kind of guy, he recently started blogging [Keep Reading...]

Sketching made easier by UI Stencils

Yes, I’m obsessed with Konigi’s Omnigraffle wireframe stencils, but what if you could have real-life stencils to help you sketch? You can. They’re called UI Stencils, and they’re made by Design Commission, an experience design agency in Seattle. Drawing can be intimidating for a lot of folks, and the fear of not being a “good [Keep Reading...]

Photo of the day: Kickin’ It Old School

I’ve been riding Amtrak a lot lately, and I’ve seen a lot of businesspeople with their laptops and USB modems and BlackBerrys and bluetooth headsets. That has become the norm, even among the baby boomers. So much so that I had to do a double-take when I saw this sweet guy kickin’ it old school: [Keep Reading...]

I admit it: I’m always five minutes late. And it stops now.

I was just smacked in the face by a recent blog post by my dear friend Jeffrey Zeldman, Free advice: show up early, about the consequences of being late to client meetings. Why? Because it forced me to finally fess up to one of my major flaws: I’m always five minutes late. Sure, five minutes [Keep Reading...]

I wish I knew how to quit you

I have a problem: I don’t know how to say No. As a result, I bury myself in obligations I can never fulfill. I’m sure this has a negative effect on a lot of my relationships, but the most important relationship it’s hurting is the one I have with myself. When I quit my job [Keep Reading...]

What I did while Twitter was down today

Twitter had a Denial of Service Attack this morning, which affected its uptime all day today. Therefore I was forced to figure out what to do without it. Here’s what I came up with: I noted my frustration on Facebook I actually looked at my friends’ pages on Facebook I reached Inbox Zero in Google [Keep Reading...]

Finding a day and time for Whit Hour

Given that I’m a user experience practitioner and consultant who is active on Twitter, it’s not surprising that I have a lot of folks coming to me with questions. Unfortunately it’s gotten to a point where I can no longer answer each person individually. In an effort to keep my sanity while still being as [Keep Reading...]