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Scientific American redesign by Happy Cog has launched

Wednesday the new ScientificAmerican.com went live. Happy Cog worked on the website redesign, while Roger Black Studios worked on a redesign of the print publication. As the user experience designer on the project, I had the immense pleasure of working alongside visual designer Mike Pick, front-end developer Tim Murtaugh, project manager Robb Rice, and executive [Keep Reading…]

My 2nd Indie Anniversary

On the afternoon of Friday, August 22, 2008, I “left work” for the last time. It was my last day at my full-time job and I was officially self-employed. The last two years have been a whirlwind, and the benefits and repercussions of that single action have been far more significant than I ever could [Keep Reading…]

Introducing StartUXs

I’m very excited to be the guest author on this week’s 52weeksofUX, a blog by Josh Porter and Josh Brewer, two people I greatly admire. My topic is the increasingly crucial role that user experience design plays in the success of a startup. I called the piece StartUXs (get it? startups with an X instead [Keep Reading…]

Watch me on The Big Web Show

Last Thursday I had the absolute pleasure of joining the lovely Jeffrey Zeldman and Dan Benjamin on the eighth episode of The Big Web Show (read my previous post). If you weren’t able to catch the live broadcast, be sure to check out the video and podcast. We talked about how I’ve used Twitter to [Keep Reading…]

Questions show passion, not doubt

I was recently contacted by someone to contribute to a project they’re working on. It was a well-connected and well-respected person whose work I’ve followed for years, so naturally I was quite excited by the inquiry. The initial email was a bit sparse — describing the project in just a couple sentences — and while [Keep Reading…]

Can Leadership Be Learned?

The words both start with L-E-A, but can leadership really be learned? As a consultant, I have the pleasure and challenge to work with a variety of different teams. I am a team of one, but I collaborate with agency teams (such as Happy Cog, whom I’m working with on the US Holocaust Memorial Museum [Keep Reading…]

Client Matters: Ironclad Contracts: Tougher Than a Pinky Swear

UXmatters just published the fourth article in my bimonthly column, Client Matters, where I give UX professionals an honest look at initiating and managing relationships with clients. The latest article is titled, Ironclad Contracts: Tougher Than a Pinky Swear. In it I expound on how to determine the nuts and bolts of your client contract: [Keep Reading…]