In honor of Wednesday’s near-blizzard in NYC, I wanted to share this winter treat with all of you. “You’ve been naughty, so here’s the scoop. You’re getting nothing but Snowman Poop!” A few months ago I was visiting my friend in Mystic, CT, and we went to B.F. Clyde’s Cider Mill where they were selling [Keep Reading…]
My Happy Cog Avatar Has Arrived
I’ve been consulting for Happy Cog for a year and a half, but when this arrived in my inbox yesterday, I became a true Happy Cogger. Many thanks to Kevin Cornell for creating it. Everyone at Happy Cog has one of these cuties, and now I do, too. So what do you think…does it look [Keep Reading…]
The Excellence better known as Interaction10 #ixd10
I just got home from Savannah last night, and I’m already missing everyone terribly. The four days I spent there at IxDA’s Interaction10, their third annual conference, was one of the best conference experiences I’ve ever had (and as you may know, I go to a lot of conferences!). Not only is Savannah a wonderfully [Keep Reading…]
Domino’s Pizza: Be Inspired By Your Harshest Critics
We all know that Domino’s Pizza isn’t exactly a New York slice. But when Domino’s finally realized just how many people hate their product, they did something drastic about it. Watch the video below. Whatever you think about Domino’s Pizza, whatever you feel about the brand, you have to admit one thing: it takes a [Keep Reading…]
ReadWriteWeb on my Boxee beta UX process, and other thoughts
On Wednesday I posted an extensive behind-the-scenes look at the user experience design process I used when Boxee hired me to help them get from alpha to beta: The UX Design Process for the Boxee Beta. To my utter joy, ReadWriteWeb featured my work in their ReadWriteStart channel, focused on startups: An Inside Look Into [Keep Reading…]
The UX Design Process for the Boxee Beta
More than a year ago I very proudly announced that Boxee, the much-loved social media center software company, had hired me as the user experience designer for their beta. In the five months that I worked with them, I conducted user interviews and usability testing to identify people’s needs, behaviors and frustrations, and redesigned the [Keep Reading…]
Photo of the day: Do Not Disturb
I travel a lot and I’ve seen (and used) my fair share of Do Not Disturb signs. Most hang from the doorknob, and some are inserted into the card key slot. But who hasn’t experienced their shortcomings? Either they fall to the floor every time you open the door, or you aren’t given one at [Keep Reading…]
The Project of a Lifetime
I’m on the Amtrak down to Washington, D.C. as I write this. Tomorrow (Monday) I start a new project that will likely be the biggest professional challenge I’ve ever faced and will carry profound personal significance as well. Happy Cog East in Philadelphia was recently awarded the website redesign project for the United States Holocaust [Keep Reading…]
DIY UX at An Event Apart Chicago 2009
Last Monday, October 12, 2009, I presented DIY UX: Give Your Users an Upgrade (without calling in a pro) to a sold out 500-person crowd at An Event Apart Chicago. DIY UX: Give Your Users an Upgrade (Without Calling In a Pro) I gave this talk for the first time (minus a couple test [Keep Reading…]
Onboarding: A Sidebar in “Designing Social Interfaces”
Last May I was given the great privilege to write a sidebar in Christian Crumlish and Erin Malone‘s fabulous new book, Designing Social Interfaces. The topic I was asked to write about is “onboarding” — designing welcoming experiences for new users by easing them in. You might have seen a couple blog posts that I’ve [Keep Reading…]
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