Recently got this zinger in my inbox: Sorry if I find your site overwhelming. And I don’t want to be a UX designer. And I am too busy to blog or tweet. But I do software. So knowing about UX design is not an issue for me. That was the beginning. The rest was asking [Keep Reading…]
My Best Advice for Conducting User Interviews
In a previous life, I was a Professional Writing major and part-time journalist. I contributed to my school’s student newspaper, as well as the faculty and staff newspaper, and almost every week for two years, I wrote an arts column for the Pittsburgh City Paper — Western PA’s leading alternative newsweekly [read my old clips]. [Keep Reading…]
Whit Hour – Week 10
Thank you so much to the 35 people who showed up for the tenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.justin.tv/whitneyhess. Whit [Keep Reading…]
Recent Reads – 7/2/2010
Here are the most recent additions to my Delicious bookmarks. Hope you enjoy, and please share your thoughts in the comments. Is this thing on?Some genius insights on project management from @brettharned The power of the pause@bobulate says shhh new-featuritisTom Fishburne, genius as always 50 Sketching Resources for User Experience Designers Growing Up Geek: Veronica [Keep Reading…]
Whit Hour is back! Week 9
After an eight-month hiatus due to a lack of decent live broadcast platforms, Whit Hour is BACK and now hosted by Justin.tv. Whit Hour is my weekly video-based “office hour” in which I answer any and all questions about user experience, consulting, and whatever else you wanna throw at me. Tune in every Monday night [Keep Reading…]
Watch me on The Big Web Show
Last Thursday I had the absolute pleasure of joining the lovely Jeffrey Zeldman and Dan Benjamin on the eighth episode of The Big Web Show (read my previous post). If you weren’t able to catch the live broadcast, be sure to check out the video and podcast. We talked about how I’ve used Twitter to [Keep Reading…]
Recent Reads – 6/22/2010
Here are the most recent additions to my Delicious bookmarks. Hope you enjoy, and please share your thoughts in the comments. Whitney Hess, Ethan Marcotte, and Jason Fried on The Big Web Showyay! Gradual Engagement Boosts Twitter Sign-Ups by 29%really important stuff to explain to clients trying to build community Derek Powazek – 10 Ways [Keep Reading…]
Photo of the day: Brand Transparency
Headed back home from Heathrow Airport after a lovely vacation, I stopped at the Pret A Manger for a quick pre-flight bite. When I got to the cash register, I noticed this awesome sticker — concise, honest, and, best of all, empathetic. VAT NIGHTMARE We’re legally required to add on VAT when you eat in. [Keep Reading…]
Photo of the day: Visualizing Genres
Hotel alarm clocks are usually a big pain in the butt. Hampton Inn aims to fix all that — and takes simplicity to inconceivable levels. They go so far past easy to use and intuitive that they come back around to obscure and pointless. They visualize musical genres. Columns for Classical Stream for Soft Rock [Keep Reading…]
User Experience on The Big Web Show
I’m honored to be joining Jeffrey Zeldman and Dan Benjamin on tomorrow’s episode of The Big Web Show. Tune in at 1pm ET as they interview me live about all things user experience. Nothing scripted, nothing planned — just uncensored, unadulterated UX pleasure. If you can’t make it during that time, the video and podcast [Keep Reading…]
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