Drupal.org User Research: Stakeholder Workshop

At DrupalCon Austin 2014, we officially kicked off the reimagination of Drupal.org with a full-day workshop with Drupal Association staff, Working Groups, select board members and advisors, facilitated by our user experience coach Whitney Hess. In the morning, we did the serious business of defining our objectives, target audiences, metrics for success (KPIs), partners and [Keep Reading…]

If Not Now

In my July contribution to The Pastry Box Project, If Not Now, published on the eve of my 32nd birthday, I share my lifelong struggle with seeking approval — and that perfect intersection of readiness and permission where everything seems to click. When I turned 30, I suddenly had this realization that I was officially [Keep Reading…]

Foreword to Digital Product Management

Digital Product Management: Design websites and mobile apps that exceed expectations written by Kristofer Layon was published by New Riders earlier this year. It’s a wonderful book on the product management process, from understanding the market and defining your value, to prioritizing features and creating a roadmap, to testing an MVP and measuring your success. [Keep Reading…]

User Experience Coaching for Drupal.org

Yesterday the Drupal Association announced that I will be their user experience coach for the reinvention of Drupal.org. It is such an honor to have been awarded the opportunity to guide their extensive user research and product strategy initiative over the next several months. Many organizations would prefer to outsource to agencies to solve their [Keep Reading…]

Equality and Transparency at Conferences

Yesterday I received information that speakers at GiantConf were being unequally compensated. [Their response] I did not take the news well. I got angry and I reacted harshly rather than respond with mindfulness and compassion. Feeling deceived, I went to a negative place rather than attempt to make the situation positive. I appreciate that the [Keep Reading…]