I get my hair cut at Bumble & bumble‘s downtown salon. Not only does Dante always give me a great cut, but Bb creates one of the most exceptional customer experiences of any service in my day-to-day life. They’re a high-end salon, but a key aspect of their brand is a playfulness that they inject [Keep Reading…]
Archives for 2010
Pleasure and Pain now on UX Magazine
I am happy to announce that starting today, some of my posts on this here blog will be syndicated to UX Magazine. UX Magazine is an online publication for user experience professionals that was founded in 2006 and was nominated for a Webby in 2007. In their words: Every month we combine original articles with [Keep Reading…]
Photo of the day: The Non-Intersection of Duane and Reade
Not all New Yorkers realize that the omnipresent drugstore Duane Reade gets its name from its very first location in downtown Manhattan, on Broadway between Duane and Reade Streets. I suppose that’s why they think they can get away with this billboard ad that shows the intersection of Duane and Reade — which simply doesn’t [Keep Reading…]
Who is Michael Gruen’s mentor?
[This post is part of a series on Mentors and Heroes] Michael Gruen is a serial entrepreneur and independent business consultant for a variety of startups through Greyworks. He is the co-founder of TechKaraoke and the co-author of Twitter For Dummies. Follow him on Twitter @gruen. Michael Gruen’s mentor is… Michael Gruen, Self [Keep Reading…]
Photo of the day: Kickin’ It Old School
I’ve been riding Amtrak a lot lately, and I’ve seen a lot of businesspeople with their laptops and USB modems and BlackBerrys and bluetooth headsets. That has become the norm, even among the baby boomers. So much so that I had to do a double-take when I saw this sweet guy kickin’ it old school: [Keep Reading…]
Steal inspiration from everywhere
My friend Paul Isakson recently posted this great quotation by Jim Jarmusch, the indie filmmaker (Broken Flowers, Coffee and Cigarettes, Ghost Dog). His words so beautifully capture something I’ve felt for a long time, and I wanted to share it with all of you. “Nothing is original. Steal from anywhere that resonates with inspiration or [Keep Reading…]
Photo of the day: Snowman Poop!
In honor of Wednesday’s near-blizzard in NYC, I wanted to share this winter treat with all of you. “You’ve been naughty, so here’s the scoop. You’re getting nothing but Snowman Poop!” A few months ago I was visiting my friend in Mystic, CT, and we went to B.F. Clyde’s Cider Mill where they were selling [Keep Reading…]
My Happy Cog Avatar Has Arrived
I’ve been consulting for Happy Cog for a year and a half, but when this arrived in my inbox yesterday, I became a true Happy Cogger. Many thanks to Kevin Cornell for creating it. Everyone at Happy Cog has one of these cuties, and now I do, too. So what do you think…does it look [Keep Reading…]
I admit it: I’m always five minutes late. And it stops now.
I was just smacked in the face by a recent blog post by my dear friend Jeffrey Zeldman, Free advice: show up early, about the consequences of being late to client meetings. Why? Because it forced me to finally fess up to one of my major flaws: I’m always five minutes late. Sure, five minutes [Keep Reading…]
NY Tech Meetup — February 2010
This month’s NY Tech Meetup was titled Rally for the Future. With almost 700 people in attendance at FIT’s Haft Auditorium, NYTM veered off its typical format of 7 presenters for 5 minutes each. Instead a wide variety of people gave impassioned arguments about how to bring New York to the forefront of the technology [Keep Reading…]
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