For anyone who’s ever been to Manhattan, or perhaps even heard of Manhattan, chances are you know that our roads are based on a grid — Streets are east-west and are numbered, Avenues are north-south and are numbered or named.
62nd Street and 2nd Avenue
106th Street and Park Avenue
1st Street and 1st Avenue
You get the picture. [...]
Entries Tagged as 'Usability Evaluations'
Photo of the day: The corner of W 13th St and W 4th St
June 16th, 2010 · 1 Comment · Accessibility, Pain, Photography
Tags:Accessibility·New York·Pain·Photography·Usability Evaluations
Facebook Privacy Settings Redesign on Fortune.com
May 28th, 2010 · 3 Comments · Articles, Design
Last week, Fortune.com (CNNMoney.com) published an article and screenshot gallery titled Hey Facebook! Here’s your privacy redesign, and I was fortunate enough to have my work included in it.
Reporter JP Mangalindan reached out to me a few weeks ago and asked me to mock up a couple ideas for how Facebook could redesign its complicated [...]
SeamlessWeb: Don’t get between me and my food
May 14th, 2010 · 5 Comments · Pain, Pleasure, User Experience
I’ve written about SeamlessWeb before, so you probably know that I’m a huge fan of their service (delivery from an enormous selection of restaurants), but quite appalled by their website. I put up with poor usability for two very important reasons: I love food, and there’s no other option.
My biggest complaint has always been their [...]
Tags:New York·Pain·Pleasure·Usability Evaluations·User Experience
Bill Maher makes fun of Captcha’s poor usability
May 12th, 2010 · 6 Comments · Humor, Pain, User Experience
If you follow me on Twitter, you know I’m in love with Bill Maher. You might not agree with his politics, his ideology, or his bad language, but you’ve gotta admit that he has a knack for putting people in their place.
At the end of each episode, Bill Maher gives his New Rules — an [...]
Photo of the day: Departures and Arrivals
January 22nd, 2010 · 1 Comment · Pain, Photography
Tuesday morning I was sitting in the Amtrak waiting area at New York’s Penn Station when I glanced to my right to see if my track number had been announced.
There were two screens, one stacked on top of the other, with two metal plaques that indicated Departures on the top and Arrivals on the bottom. [...]
Tags:Customer Experience·Pain·Photography·Usability Evaluations







