Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Usability Evaluations'

Photo of the day: The corner of W 13th St and W 4th St

June 16th, 2010 · 1 Comment · Accessibility, Pain, Photography

For anyone who’s ever been to Manhattan, or perhaps even heard of Manhattan, chances are you know that our roads are based on a grid — Streets are east-west and are numbered, Avenues are north-south and are numbered or named.
62nd Street and 2nd Avenue
106th Street and Park Avenue
1st Street and 1st Avenue
You get the picture. [...]

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Facebook Privacy Settings Redesign on Fortune.com

May 28th, 2010 · 3 Comments · Articles, Design

Last week, Fortune.com (CNNMoney.com) published an article and screenshot gallery titled Hey Facebook! Here’s your privacy redesign, and I was fortunate enough to have my work included in it.

Reporter JP Mangalindan reached out to me a few weeks ago and asked me to mock up a couple ideas for how Facebook could redesign its complicated [...]

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SeamlessWeb: Don’t get between me and my food

May 14th, 2010 · 5 Comments · Pain, Pleasure, User Experience

I’ve written about SeamlessWeb before, so you probably know that I’m a huge fan of their service (delivery from an enormous selection of restaurants), but quite appalled by their website. I put up with poor usability for two very important reasons: I love food, and there’s no other option.
My biggest complaint has always been their [...]

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Bill Maher makes fun of Captcha’s poor usability

May 12th, 2010 · 6 Comments · Humor, Pain, User Experience

If you follow me on Twitter, you know I’m in love with Bill Maher. You might not agree with his politics, his ideology, or his bad language, but you’ve gotta admit that he has a knack for putting people in their place.
At the end of each episode, Bill Maher gives his New Rules — an [...]

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Photo of the day: Departures and Arrivals

January 22nd, 2010 · 1 Comment · Pain, Photography

Tuesday morning I was sitting in the Amtrak waiting area at New York’s Penn Station when I glanced to my right to see if my track number had been announced.

There were two screens, one stacked on top of the other, with two metal plaques that indicated Departures on the top and Arrivals on the bottom. [...]

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