Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Photography'

Photo of the day: Bags on Board

February 23rd, 2010 · No Comments · Photography, User Experience

My cousins have an adorable Boston Terrier named Luna. She likes to play tug of war, and fetch, and tear her toys apart. And unlike the dogs I had growing up, she also likes to poop outside.
Over the summer my cousins were taking Luna for a walk and I noticed their completely amazing leash.

Made by [...]

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Photo of the day: Penn Station, Charging Station

February 22nd, 2010 · 3 Comments · Customer Experience, Photography

I’ve found myself at Penn Station quite a lot lately. You see, I’m working on the project of a lifetime with Happy Cog Philadelphia, so I visit by train from time-to-time.
A few weeks ago I observed some unusual behavior:

I’ve passed by this column dozens of times when I walk into the Amtrak area from the [...]

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Photo of the day: A Restroom on a Mission

February 19th, 2010 · 2 Comments · Photography

You couldn’t pay me to use the restroom at NYC’s Penn Station, but I didn’t think twice about needing to pee when I was at Philadelphia’s 30th Street Station recently.
Perhaps it was their warm welcome and solemn promise to take care of me that put me at ease.

OUR MISSION
is to provide the cleanest
and most healthful
environment [...]

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Photo of the day: Makeshift Mailbox

February 18th, 2010 · 1 Comment · Photography

Beard Papa claims to make the world’s best cream puffs, and they aren’t lying. Fortunately for the folks at New Work City, they have a location just around the corner. Unfortunately, it’s been “closed for maintenance” since November.
I walked by recently and noticed a FedEx box labeled MAIL BOX taped to the outside of the [...]

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Photo of the day: Trash Can Copywriting

February 17th, 2010 · 4 Comments · Photography

I get my hair cut at Bumble & bumble’s downtown salon. Not only does Dante always give me a great cut, but Bb creates one of the most exceptional customer experiences of any service in my day-to-day life.
They’re a high-end salon, but a key aspect of their brand is a playfulness that they inject into [...]

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