Pleasure and Pain

Measuring the impact of new technology on human experience

Pleasure and Pain: photos by Whitney G. Hess

The User Experience Relationship

April 21st, 2008 · 5 comments so far

Last week a co-worker forwarded these images on the differences in how people communicate to the customer based on their role, e.g., marketing vs. advertising vs. branding.

I thought the design one was pretty clever, but of course I had to add my own for user experience.

For user experience designers, it isn’t about us. It’s about [...]

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The JDate Toolbar

March 7th, 2008 · 2 comments so far

I’m Jewish and I’m single, so it shouldn’t be any surprise to you that I’m on JDate. It’s raining and I’m home on a Friday night, so obviously I signed on. And what did I see? The JDate Toolbar!

I’ve used JDate on and off for years, and one day when I have the time and [...]

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Internet Famous

March 1st, 2008 · 3 comments so far

My friend Sasha pulled this out of last week’s issue of The New Yorker. Apparently it reminded her of me.

I think many of us can identify. I check my blog stats compulsively. My heart swells when someone new starts following me on Twitter. I almost jump for joy when someone posts a comment on my [...]

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Auto-flush toilet has a mind of its own

January 27th, 2008 · 2 comments so far

I had the most ridiculous bathroom experience at the American Airlines terminal at LaGuardia Airport on Friday. I went into the stall, put down the protective paper, and sat down. Less than 10 seconds later, I leaned forward ever so slightly and the toilet’s auto-flush went off. Water sprayed all over me. I waited for [...]

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Bill Gates’ Last Day at Microsoft

January 21st, 2008 · 1 comment so far

I know it happened two weeks ago, but I just stumbled upon a clip of Bill Gates’ keynote speech at CES 2008. He opened with a video of what his last day as a full-time employee at Microsoft might be like. Many of you know that I’m a die-hard MacAddict, and by extension lover of [...]

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