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Twitter’s confirmation message is a usability fail

Folks know that I use this blog to call out poor user experiences, and often I’ll get requests from people to discuss a particular usability failure that gets their goat. Recently my friend Michael Gruen asked me to talk about Twitter’s relatively new design for confirmation messages, a white bar that runs along the top [Keep Reading...]

My Top 10 User Experience Design Blogs on Blogs.com

Wendy Taylor, editor of Six Apart‘s Blogs.com, recently got in touch to see if I’d be interested in being a guest author to create a list of the 10 Best User Experience Design Blogs. Of course I jumped at the chance. Mindful of this honor and opportunity, I was very careful about the blogs that [Keep Reading...]

10 Most Common Misconceptions About User Experience Design — the presentation

In early January I wrote an article for Mashable titled “10 Most Common Misconceptions About User Experience Design” in which I asked 20 of the most prominent leaders in the user experience community what they think is the biggest misunderstanding about what we do. I was blown away by the response to the article — [Keep Reading...]

Old news: UX in the mainstream

Last summer when I was watching American Idol or some such thing, I walked into the kitchen during a commercial break but was quickly drawn back when this caught my ear: “The fun part is taking complex technology and making it easy to use for customers.” – Jason Johnson, UI designer for the Ford Focus [Keep Reading...]

Interviewed for “Facebook, Google, and the data design disaster”

Big thanks to Caroline McCarthy for interviewing me for her latest CNET article, “Facebook, Google, and the data design disaster” featured in her column The Social. Caroline asked me what I thought of the new Facebook homepage redesign, as well as Google’s apparent obsession with data (above good design, as exposed by designer Douglas Bowman [Keep Reading...]

More great press on the boxee NYC meetup

Earlier this week I told you about the 600+ people that attended the boxee NYC meetup at Webster Hall on Tuesday. We’ve gotten some great press since then, and I wanted to share it. First, you can read boxee’s own recap of the event on their blog and check out TechSpank’s video coverage. Also: Boxee [Keep Reading...]

Experience Design Lessons We Can Learn from My Nail Salon

I’m a native Manhattanite and uptown girl, so it should be no surprise that I’ve been getting manicures since I was a munchkin. It isn’t only about having freshly painted nails; it’s more about taking 30 minutes every few weeks to really treat myself and escape from the hustle and bustle of the city. I’ve [Keep Reading...]