My cousins have an adorable Boston Terrier named Luna. She likes to play tug of war, and fetch, and tear her toys apart. And unlike the dogs I had growing up, she also likes to poop outside.
Over the summer my cousins were taking Luna for a walk and I noticed their completely amazing leash.
Made by [...]
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Tags:Design·Innovation·Photography·Pleasure·User Experience
I’ve found myself at Penn Station quite a lot lately. You see, I’m working on the project of a lifetime with Happy Cog Philadelphia, so I visit by train from time-to-time.
A few weeks ago I observed some unusual behavior:
I’ve passed by this column dozens of times when I walk into the Amtrak area from the [...]
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Tags:Customer Experience·Gadgetry·Mobile·Photography
You couldn’t pay me to use the restroom at NYC’s Penn Station, but I didn’t think twice about needing to pee when I was at Philadelphia’s 30th Street Station recently.
Perhaps it was their warm welcome and solemn promise to take care of me that put me at ease.
OUR MISSION
is to provide the cleanest
and most healthful
environment [...]
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Tags:Customer Experience·Photography
Beard Papa claims to make the world’s best cream puffs, and they aren’t lying. Fortunately for the folks at New Work City, they have a location just around the corner. Unfortunately, it’s been “closed for maintenance” since November.
I walked by recently and noticed a FedEx box labeled MAIL BOX taped to the outside of the [...]
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Tags:Design·Humor·New York·Photography
I get my hair cut at Bumble & bumble’s downtown salon. Not only does Dante always give me a great cut, but Bb creates one of the most exceptional customer experiences of any service in my day-to-day life.
They’re a high-end salon, but a key aspect of their brand is a playfulness that they inject into [...]
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Tags:Copywriting·Customer Experience·New York·Photography·Pleasure