I get enormous pleasure out of writing this blog, but I don’t do it just to sermonize. This blog is for you, anyone out there interested in the broad topic of user experience — whether you’ve never heard it before or practice it every day.
Since I always want to make this space better, involve you more, give you what you’re looking for, ensure you’re getting value from my posts and have a reason to keep coming back (you know, eat my own dog food), I’ve decided to create an account with Get Satisfaction.
Get Satisfaction is a community that helps people to get the most from the products they use, and where companies are encouraged to get real with their customers.
Just click the Feedback tab on the left and leave a comment. Tell me your thoughts, questions, hopes and dreams. I can’t wait to hear what you have to say.
[Sidenote: Get Satisfaction's president is Lane Becker, a.k.a. @monstro, co-founder of Adaptive Path and a really rad guy.]
Related Posts:
- Web 2.0 Expo NY: Lane Becker’s “Customer Service is the New Marketing” September 20, 2008 | 0 comments
- Catching Up on Pleasure and Pain June 30, 2011 | 0 comments
- PayPal’s Live Chat Falls Short May 19, 2008 | 9 comments
- The Sheraton Responds! September 30, 2009 | 5 comments
- Marketing e-mails that actually help customers August 31, 2008 | 4 comments
About Whitney Hess
Whitney Hess is a coach and writer helping product teams and senior leaders make better decisions through the principles of user experience. She believes empathy builds empires.
Pingback: Posts about Web 2.0 as of December 12, 2008 | The Lessnau Lounge