I was particularly excited to see my friend Chris Fahey from Behavior Design speak at Web 2.0 Expo NY this week. When I saw him speak for the first time at the IA Summit in Miami, I was really impressed with his delivery. This was his first time giving this talk, but you wouldn’t have [Keep Reading…]
Web 2.0 Expo NY: Genevieve Bell’s “Designing for the Internet(s) of the Future”
I had to miss the Thursday morning sessions at Web 2.0 Expo NY in order to get some work done. The first session I attended in the afternoon was by Genevieve Bell of Intel. As a former anthropologist and academic, the talk was much more research-focused than others, which was actually really refreshing — real [Keep Reading…]
Web 2.0 Expo NY: Wednesday Keynotes
Wednesday afternoon at Web 2.0 Expo NY was a series of short keynotes. Most of them were very inspiring, in particular Fred Wilson of Union Square Ventures and Gary Vaynerchuk of WineLibrary TV. Here are my Twitter notes from the keynotes: “New York’s Web Industry From 1995 to 2008: From Nascent to Ascendent” by @fredwilson [Keep Reading…]
Web 2.0 Expo NY: Avinash Kaushik’s Web Analytics 2.0: Rethinking Decision Making in a ‘2.0’ World
Web analytics is a sort of side interest of mine, having been responsible for navigating through and analyzing years of metrics during the EarthLink site redesign (while working at Tribal DDB). Understanding metrics, knowing what to track and when, and being able to make sense of the results are essential skills for an user experience [Keep Reading…]
Web 2.0 Expo NY: Jason Fried’s “10 Things We’ve Learned at 37signals”
I was really looking forward to seeing Jason Fried of 37signals speak because he has a particular reputation — I suppose you could call it a big ego. In all honesty, he didn’t phase me at all. Maybe I’m jaded. While I didn’t agree with all of his points, I found his perspective rather refreshing. [Keep Reading…]
Web 2.0 Expo NY: Lane Becker’s “Customer Service is the New Marketing”
The first session I attended on Wednesday morning at Web 2.0 Expo NY was “Customer Service is the New Marketing” by Lane Becker (a.k.a. @monstro), co-founder of Adaptive Path & Get Satisfaction My Twitter notes from the session: @monstro telling the @zappos story about the woman who didn’t return her shoes on time b/c her [Keep Reading…]
Web 2.0 Expo NY: Joshua Porter’s “Designing for Community”
Here is the first of many round-ups from this week’s Web 2.0 Expo NY. Tuesday afternoon featured in-depth half-day sessions. I was only able to attend in the afternoon and I caught Josh Porter’s “Designing for Community.” My Twitter stream from the session: @bokardo is currently doing UX design for Chi.mp. Mentioned party tonight @shakeshack [Keep Reading…]
Find me at Web 2.0 Expo NY this week
O’Reilly’s Web 2.0 Expo is in New York this week at the Javits Center. This is the largest tech conference that NY has ever seen and those of us who live here are thrilled to finally get the attention that NY tech so greatly deserves. There are eight tracks for four days of sessions, everything [Keep Reading…]
Congrats to the new IAI board members
I just received an e-mail to notify me that I was not elected to the Information Architecture Institute’s board of directors. While I am disappointed that I won’t be able to represent the IAI in an official capacity and help them to reach a new generation of IA practitioners, I’ll still keep fighting the good [Keep Reading…]
IDEA2008: Cross-disciplinary Design Conference, Chicago, IL, October 7-8
Take a look at my Dopplr page and you’ll see that I’ll be doing a lot of traveling between now and May. One of the trips I’m most excited about is to Chicago next month for the IDEA conference. Unlike many conferences that appeal to user experience designers, this one is considerably broader in the [Keep Reading…]