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Building Self-Awareness Through Another Person’s Eyes

How well do you see yourself? And how does it compare to how others see you? Skin care company Dove wants you to know that you are more beautiful than you think. According to their research, only 4% of women around the world consider themselves beautiful. The other 96% spend so much time focused on [Keep Reading…]

Empathy is the Antidote to Shame

shame n. A painful feeling of humiliation or distress caused by the consciousness of wrong or foolish behavior. v. To make someone feel ashamed. In her TED talk Listening to Shame, vulnerability researcher Brené Brown exposes the truth about shame: we all feel it. Shame gets in our way. It negatively impacts how we treat [Keep Reading…]

Netflix Recommends: Art & Design Documentaries

I’ve been watching a lot of Instant Netflix lately, ever since I canceled my cable and bought a Roku (another more in-depth post on that experience at some point). Netflix never ceases to amaze me. They’ve been learning my tastes from the films I watch, rate, and add to queue. At this point I think [Keep Reading…]

The most accurate portrayal of User Experience Designers ever created

This is possibly my favorite 1 minute and 32 seconds in the history of moving images. I got shivers at the end. Please do yourself and everyone else a favor by taking the time to watch this now, then send it to everyone who has ever asked you what a user experience designer is. ILUVUXDESIGN [Keep Reading…]

Nationwide Insurance demonstrates user research with NationPam

As an independent consultant, I pitch my services a lot. I consider myself fortunate that I get the opportunity to chat with so many great companies (okay, and some not-so-great ones) about what user experience is and what value it could provide to their businesses. Without a doubt, the most difficult service for me to [Keep Reading…]

Whit Hour – Week 12

Thank you so much to the 35 people who showed up for the twelfth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour (new [Keep Reading…]

Watch me on The Big Web Show

Last Thursday I had the absolute pleasure of joining the lovely Jeffrey Zeldman and Dan Benjamin on the eighth episode of The Big Web Show (read my previous post). If you weren’t able to catch the live broadcast, be sure to check out the video and podcast. We talked about how I’ve used Twitter to [Keep Reading…]