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@whitneyhess on Acela Express

When Jeffrey Zeldman uploads your photo to Flickr, you blog it. @whitneyhess on Acela Express Originally uploaded by Jeffrey Zeldman

IA Summit 2009: A functional family reunion

Families fight. When you share that much time with the same people, and put your faith in them, and share a common history, and become reliant on one another’s successes, it’s very easy to feel disappointed and confused and argumentative when things don’t seem to be going right. But ultimately what allows you to express [Keep Reading...]

I have joined the UXnet board of directors

In mid-December, the venerable Lou Rosenfeld asked me if I would join the UXnet board of directors. Saying no to Lou would have been wildly foolish. After all, he literally wrote the book on information architecture. Initially published in February 1998, Information Architecture for the World Wide Web, co-written with Peter Morville, is one of [Keep Reading...]

Happy Cog and Happy Whitney

Shortly after I quit my full-time job in late August to become an independent consultant, the ubiquitous Liz Danzico kindly referred me to Jeffrey Zeldman for a short-term gig with Happy Cog. If you haven’t heard of Happy Cog, they are an internationally-recognized web design consultancy responsible for the design of Ma.gnolia, Advertising Age, Housing [Keep Reading...]

I was asked to join the IAI Board of Advisors

You may remember that I ran for the Information Architecture Institute‘s board of directors in September, but wasn’t elected. Though I couldn’t announce it until recently, three weeks ago I was asked by the new Board of Directors — Jorge Arango, Peter Boersma, Christian Crumlish, Andrew Hinton, Livia Labate, Stacy Surla, and Russ Unger — [Keep Reading...]

UX Bookshelf

In the right sidebar of my blog I promote my UX Bookshelf. I use Amazon Associates just to get the smallest kickback (I’ve never actually made any money with this, but I’d like to!). The other day I noticed that they have a new carousel widget (released in April) that allows you to display up [Keep Reading...]

IA Summit 2008 Opening Keynote: “Journey to the Center of Design” by Jared Spool

Jared Spool did the opening keynote presentation early this morning at IA Summit 2008. His talk, titled Journey to the Center of Design, was funny enough to keep us awake and provocative enough to keep us listening. He opened it up by flatly stating: “User-centered design has never worked.” He went on to talk about [Keep Reading...]