Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Organizations'

Old Guard Versus New Guard: An Interview by Tom Johnson

June 2nd, 2010 · 1 Comment · Community, Industry

While at STC Summit in Dallas a month ago, Tom Johnson, a technical writer for the LDS Church in Salt Lake City, asked if he could interview me for his blog I’d Rather Be Writing.
From Tom’s blog post:

In this videocast, I talk with Whitney Hess at the STC Summit in Dallas about her perspective on [...]

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Reaching outside the UX tribe at STC’s Technical Communication Summit

May 10th, 2010 · 3 Comments · Career, Community, Conferences, Pleasure

In Transcending Our Tribe, my closing plenary at this year’s Information Architecture Summit, I asserted that in order for the field of user experience to survive, we need to stop spending so much time looking inwards, and start reaching out to the larger business and technical communities.
Because I’m a big fan of practicing what I [...]

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Whit Hour – Week 6

September 21st, 2009 · No Comments · Whit Hour

Thank you so much to the 41 people who showed up for the sixth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me.
I really appreciate everyone’s flexibility in moving over to Ustream at the [...]

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Volume 1, Issue 1 of the Journal of IA

May 6th, 2009 · No Comments · Articles, Industry

The very first issue of the Journal of Information Architecture was published yesterday, after much dedication and tirelessness from contributors around the world.

The Journal of Information Architecture is a peer-reviewed scholarly journal. Its aim is to facilitate the systematic development of the scientific body of knowledge in the field of information architecture.
The long term [...]

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IA Summit 2009: A functional family reunion

March 29th, 2009 · 2 Comments · Community, Conferences

Families fight. When you share that much time with the same people, and put your faith in them, and share a common history, and become reliant on one another’s successes, it’s very easy to feel disappointed and confused and argumentative when things don’t seem to be going right. But ultimately what allows you to express [...]

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