Back in January when I started this whole “getting to know the community” thing, I met a couple guys named @matto and @snook, a.k.a. Matthew Oliphant and Jonathan Snook respectively. Matthew had been following me based on David Armano’s recommendation, and I had followed him back because, well, I basically didn’t know anybody on Twitter. [...]

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Mozilla released Firefox 3.0 Release Candidate 1 on Friday, but my software update only just alerted me of it.

The only change from Firefox 3 Beta 5 that I can see at first glance is the link color in the location bar history.
What it used to look like:

What is looks like now:

Yes, yes, I whited out [...]

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I owe you a proper recap of Leah Buley’s earth-shattering presentation at the IA Summit, but because my computer battery had died and I was taking notes on paper, I’ve been lazy about typing it all up.
In any case, one of the things she talked about was the importance of using Design Principles to guide [...]

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Last week a co-worker forwarded these images on the differences in how people communicate to the customer based on their role, e.g., marketing vs. advertising vs. branding.

I thought the design one was pretty clever, but of course I had to add my own for user experience.

For user experience designers, it isn’t about us. It’s about [...]

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Last Sunday, April 6, brought the launch of the long-awaited Facebook Chat. According to TechCrunch, the feature is so far only available to select members. According to Facebook, “we’re rolling this out slowly.” Not entirely surprising given the backlash that has previously occurred when FB releases new stuff without any warning or feedback and then [...]

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