Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries from April 30th, 2009

Digital Conversion PSA

April 30th, 2009 · No Comments · Customer Experience, Humor

On June 12, 2009, analog will die.
The Digital TV Transition (DTV) website has everything you need to know about making the switch. There are no less than 50 pages of full text explaining how to painlessly prepare. A variety of downloadable PDFs are available to guide you through the converter box installation process. There’s [...]


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My Top 10 User Experience Design Blogs on Blogs.com

April 29th, 2009 · 6 Comments · Blogging, User Experience

Wendy Taylor, editor of Six Apart’s Blogs.com, recently got in touch to see if I’d be interested in being a guest author to create a list of the 10 Best User Experience Design Blogs. Of course I jumped at the chance.
Mindful of this honor and opportunity, I was very careful about the blogs that I [...]


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Links from 4/14/2009 to 4/22/2009

April 22nd, 2009 · 1 Comment · Linkage

Wordle – Beautiful Word CloudsVia Sarah Rice (@seneb)
It’s Not the Recession, You Just SuckCompletely awesome blog post about getting off your ass and making things happen
YouTube – Image resizeThe coolest image resizing I have ever seen (via @orian)
Mike Arauz | Blog: Spectrum of Online FriendshipPassive interest > Active interest > Sharing > Public dialogue > [...]


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In the Press

April 21st, 2009 · No Comments · Articles, Blogging

Inspired by my good friend Matthew Knell, I’ve added a Press page to this site to highlight some of the awesome articles in which I’ve been mentioned. I always get a thrill when asked to contribute my thoughts as a user experience designer or to be featured for my work. It’s truly an honor.
If there [...]


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Do you know what you’re designing for?

April 11th, 2009 · 3 Comments · Technology

The world is rapidly changing. Do you realize what is happening around you? Do you understand the context in which the products and services you help to create will be used, reused, and repurposed? Ecosystems are paradigms are shifting so dramatically that the research you do at the beginning of a project may no longer [...]


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