Testimonials It is a privilege to be able to support such amazing people through intense periods of change, and to be a compassionate witness to their transformations. Below is a selection of testimonials from current and previous clients explaining our work together. Deepest gratitude to them for sharing their stories. Photos of actual humans. Not [Keep Reading…]
Search Results for: most common misconception
What’s Your Problem? Putting Purpose Back into Your Projects
[This is the written form of my presentation What’s Your Problem? Putting Purpose Back into Your Projects] Our story begins in the 1980s at Procter & Gamble, the largest consumer goods company in the world. They make Bounty, and Mister Clean, and Dawn and lots of other brands you know and love. P&G was raking [Keep Reading…]
When Empathy Looks Like Apathy: Baby Boomers and Millennials at Work
Don’t be so quick to judge someone else’s ability to empathize, or you may just demonstrate a lack of empathy yourself. There’s a lot of talk these days about the rift between Baby Boomers and Millennials in the workplace, a squabble between parents and their children. Boomers says their young colleagues are self-entitled and aloof. [Keep Reading…]
Whit Hour – Week 16
Thank you so much to the ~22 people who showed up for the sixteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]
Whit Hour is back! Week 9
After an eight-month hiatus due to a lack of decent live broadcast platforms, Whit Hour is BACK and now hosted by Justin.tv. Whit Hour is my weekly video-based “office hour” in which I answer any and all questions about user experience, consulting, and whatever else you wanna throw at me. Tune in every Monday night [Keep Reading…]