Thank you so much to the 33 people who showed up for the fifteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]
My notes from An Event Apart Chicago 2009
Earlier this week, I went into detail about my experience as a speaker at An Event Apart Boston and Chicago 2009. Here are my Twitter notes from last week’s Chicago event. I had amazing time getting to hear design and development tips and inspiration from some of the most prominent speakers in the field. I [Keep Reading…]
What the customer actually wanted
A few weeks ago Orian sent me a hilarious but sad cartoon on the all-too-familiar process of cumulative error and product dilution during a project life cycle: customer request -> finance -> engineering -> manufacturing -> marketing -> delivery. Not only do we fail to deliver on what was proposed, but what the customer said [Keep Reading…]
Future of Web Apps — Miami 2009
Last weekend, Orian and I flew down to Miami for BarCampMiami and Carsonified‘s Future of Web Apps (FOWA). Unfortunately I caught a cold and we missed most of BarCamp, but at least we made it to Fraser Kelton‘s presentation on AdaptiveBlue‘s Glue — a browser add-on that lets you see what your friends think about [Keep Reading…]