Originally published on Medium two years ago today on July 23, 2013 “You haven’t smiled even once today,” he growls at me. “Yes I have.” “No…you haven’t.” And I sulk some more. So what if I’ve been lost in thought today? I have a lot going on. There’s a lot on my mind. Why do [Keep Reading…]
Where the Spirit Meets the Bone
Have compassion for everyone you meet, even if they don’t want it. What seems conceit, bad manners, or cynicism is always a sign of things no ears have heard, no eyes have seen. You do not know what wars are going on down there where the spirit meets the bone.
Who Do We Think We Are?
In my April contribution to The Pastry Box Project, Who Do We Think We Are?, I share my frustration with the rampant intellectual bullying I have observed in our community, and how I’ve overcome my own tendency to contribute to it. Now we’ve all heard the saying about the cobbler’s children having no shoes, and [Keep Reading…]
My 10 Principles for Designing Organizations on Huffington Post
Last month I got the green-light all the way from the top to publish my writing on Huffington Post. I don’t know the exact numbers, but according to comScore in August 2013, Huffington Post had upwards of 46 million monthly U.S. unique visitors and 78 million monthly global unique visitors. That’s about 3 times the [Keep Reading…]
Writing for Huffington Post
A month ago today, I flew up to San Francisco to attend the Wisdom 2.0 Conference. Though it is now in its fifth year and had more than 2,000 people in attendance, I hadn’t heard about it until just a couple months prior. I happened upon it when doing research on meditation programs inside organizations, [Keep Reading…]
Where Compassion is Born
An excerpt from my dialogue with Paul McAleer on our podcast Designing Yourself, Episode #9: Embracing the Suffering (originally aired October 1, 2013), with minimal editing for readability. The things we don’t like in others are the things we don’t fully understand. It’s a sign we haven’t gone out of our way to develop empathy [Keep Reading…]
User Experience is…
The folks at GiantUX (organizers of the GIANT Conference in Charleston, SC, where I’ll be speaking in June) asked me to describe UX in 200 words or less. Here’s what I gave them. User Experience is a commitment to developing products and services with purpose, compassion, and integrity. It is the never-ending process of seeing [Keep Reading…]