THANK YOU to everyone who made it out to the NYC UX Holiday Party!! (a.k.a. the thing I randomly threw together on this LinkedIn thread and people magically showed up to.) It was such a fun night and filled my heart. I’ve missed you all so much, and really enjoyed meeting some special online friends [Keep Reading…]
“Home for the Holidays” with Seidenberg School alumni and friends
Yesterday was a dream. I spent the day with my long-time clients at Pace University’s Seidenberg School of Computer Science and Information Systems in a day-long event designed to re-engage alumni across the decades and help build a more powerful and interconnected alumni network. Here are some snaps from a workshop in which we asked, [Keep Reading…]
I’ve joined the Board of Directors of the Cape Elizabeth Land Trust
I’m in the paper! I am delighted to have joined the Board of Directors of the Cape Elizabeth Land Trust (CELT), a nonprofit organization dedicated to land conservation, stewardship, and education in the town of Cape Elizabeth—the coastal community in southern Maine that Fredrick and I call home. We’re a small org with a big [Keep Reading…]
Keynote at New England Drupal Camp 2023: “The Inner Work of Being a Public Good”
I was so honored to be invited to give the keynote at the 10th anniversary New England Drupal Camp this weekend at Rhode Island College. The Drupal community has always been so good to me, and NEDCamp was no exception. Thank you so much to John Picozzi, Leslie Glynn, Stephen Cross and the whole crew [Keep Reading…]
Are you on a mission to put humanity back into business?
The energy of white supremacist capitalist patriarchy is “Why the fuck should I ever have to apologize for anything I do?” It’s the energy of power and self-protection, of personal ease and stability. I value contribution and care, personal growth and progress. That’s just me. I want to do meaningful work with people who share [Keep Reading…]
Three Key Ingredients to Giving Yourself Permission
The thing about giving yourself permission is that it’s a process. You don’t just do it once and then live in freedom forever. You have to say Yes to yourself over, and over, and over again. Every day, I coach people through the process of giving themselves permission. They got tired of waiting for things [Keep Reading…]
What is it like to be a creative entrepreneur?
At SXSW earlier this year, my friend Saul Colt asked me to sit down for an interview on the topic of creative entrepreneurship. The questions asked are ones I often get on what it’s really like to be independent. The video produced by YouNoodle and sponsored by FreshBooks was released last week. What lessons have [Keep Reading…]
The Purpose of a Business is to Create a Customer
A customer is defined as a person who pays a business for goods and services. If a person does not pay, they are not a customer. The nebulous term of “user” is assigned when a person is accessing goods and services without directly paying for them. Call them a visitor, a prospect, a constituent, whatever you want. Until they pay you, they’re no customer of yours — and you have not fulfilled upon your purpose as a business.
Whitney Hess is raising $30K for Farm Aid for her 30th birthday
There is only one thing I want for my 30th birthday: to save America’s farms. That’s why I’m raising $30K for Farm Aid. Something that many people may not know about me is that I’m a locavore – the vast majority of the food that I eat is locally grown and produced. This means I [Keep Reading…]
Six Cities in Sixty Days
I have had an incredible (and staggering) two months. It began with a trip half-way around the world to Hong Kong, the furthest I’ve ever traveled, to speak at UX Hong Kong. I presented my talk Design Principles: The Philosophy of UX and gave my Creating a Culture of UX half-day workshop as well. I [Keep Reading…]
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