Whit Hour – Week 2

Thank you so much to the 20 or so folks who showed up for the second week of Whit Hour — my new weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Join me next week on Sunday, August 16, 9-10pm [Keep Reading…]

User Centered Design is now closed

Last year at IA Summit 2008, Jared Spool declared that it was time for us to retire the dogma of user-centered design, citing that the most effective design teams don’t follow a specific methodology, but instead have a whole toolbox of techniques and tricks to use when the time is right. Flip through his slides [Keep Reading…]

Redesigning the boxee experience

It’s been a few weeks in the making, but today boxee announced that they’ve hired me to help redesign their user experience from the ground up. If you haven’t heard of boxee, where have you been hiding? They’ve been in the top 10 trending topics on Twitter for the past month. They’re blowing up the [Keep Reading…]

Personas in the 2008 Presidental Election

I’ve talked before about how designers use personas to capture user needs, behaviors and motivations. If you were ever wondering how those insights help guide the product design, this pretty much says it all: [via gregoire] Questions?

Who coined the term “wireframes”?

Wireframes, wireframes, wireframes. It’s one of the those “insider” terms that gets thrown around the user experience design community all the time. We go to great lengths to explain what they are — to our colleagues, our clients, and our friends (“What exactly do you do again?”). [Dan Brown‘s explanation on Boxes and Arrows; Sarah [Keep Reading…]