I’m on the Amtrak down to Washington, D.C. as I write this. Tomorrow (Monday) I start a new project that will likely be the biggest professional challenge I’ve ever faced and will carry profound personal significance as well. Happy Cog East in Philadelphia was recently awarded the website redesign project for the United States Holocaust [Keep Reading…]
Onboarding: A Sidebar in “Designing Social Interfaces”
Last May I was given the great privilege to write a sidebar in Christian Crumlish and Erin Malone‘s fabulous new book, Designing Social Interfaces. The topic I was asked to write about is “onboarding” — designing welcoming experiences for new users by easing them in. You might have seen a couple blog posts that I’ve [Keep Reading…]
Today is my 1 year anniversary of going solo
Exactly one year ago today, I left my job to pursue independent consulting full-time. I took a big leap of faith. I had faith in myself that things would work out. I had faith that even with the odds stacked against me, I could pull it off. I stepped out on my own because I [Keep Reading…]
SeamlessWeb Mobile Site: Easy to Use, But Impossible to Order
Usablenet is responsible for some of the most easy to use mobile websites your smartphones can find. They chose a good company name. Their platform powers mobile sites such as JetBlue and Northwest Airlines, Amtrak and NJ Transit, Hilton Hotels, 1800Flowers, and dozens of other sites you’d be surprised to hear. Just point your mobile [Keep Reading…]
TD Bank’s Penny Arcade
[UPDATE: I’m getting a lot of visitors from TD Bank’s Intranet. If you are a TD Bank / Commerce Bank employee, please leave a comment on this post with your thoughts!] I save my spare change in a ceramic vase that was given to me by my childhood babysitter. It isn’t cute like a piggy [Keep Reading…]
My New Mexico Travelogue
Earlier this month I spent seven amazing days in New Mexico on a solo vacation to celebrate my 27th birthday. No computer. No email. No boyfriend. Just a rental car, my cameras and a few maps. It was a wondrous experience to be alone in the vast spaces of the West. I saw and did [Keep Reading…]
I did the UX design for Brighter Planet
I am thrilled to announce that the new Brighter Planet website is now live and in beta. I am proud to have been the user experience designer on this project, blessed with the opportunity to work with an amazing Happy Cog team: Jeffrey Zeldman, creative director; Erin Kissane, content strategist; Naz Hamid, designer; Aaron Gustafson, [Keep Reading…]
The boxee website redesign
A few days ago, boxee announced a big redesign to their website. As their user experience consultant, I helped to make the site easier to use and gave greater prominence to some key features — like finding friends and managing web services. The necessity for these changes became very apparent during the interviews I conducted [Keep Reading…]
Photo of the day: Mister Softee is healthier than Starbucks
Do do, do do do, do do, do do, do do, do do, do do do. Do do, do do do, do do, do do, do do, do do, do do do. Yep, that’s the Mister Softee jingle. And I’m humming it with a huge smile on my face. I treated myself to a cone [Keep Reading…]
Photo of the day: The unfoggable mirror
Orian and I stayed at the Seaport Hotel in Boston a few weekends ago. After getting out of the shower I noticed that a portion of the mirror was somehow not fogged up! At first I thought it was a happy accident, but then I realized that couldn’t be and gasped at the genius of [Keep Reading…]
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