We had been under sail for the last hour, at meager speed, hugging Point Loma. Just as we passed the point and finally crossed over from San Diego Bay to the Pacific Ocean, we picked up a lot more wind and we were soaring. As the wind changed, so did the waves. Big rolling waves [Keep Reading…]
User Experience, Emotional Intelligence and Mindfulness at SAP
Last spring, Siva Sabaretnam, VP of User Experience at SAP, invited me to conceive a full-day event for the 100+ member UX team at SAP America, Inc. Palo Alto. I proposed that we focus on the role of emotional intelligence and mindfulness in user experience, and Siva adamantly agreed. With the pervasiveness of technology in [Keep Reading…]