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Literally Desperate

There’s something I have to metaphorically get off my chest. You literally don’t have a clue what “literally” actually means. Literal is defined as: actual; absolute. Literally is defined as: in the explicit meaning of the word; without embellishment or exaggeration; not as an idiom or metaphor. I’m not the first person to plead this [Keep Reading…]

Whit Hour – Week 14

Thank you so much to the ~27 people who showed up for the fourteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]

Fun Times in Mini-Apple-Us

When I was asked to speak at An Event Apart Minneapolis, I thought, “An Event Apart, yes! Minneapolis, whatever.” I wasn’t expecting much from my trip to the Twin Cities — but I was dead wrong. Flying over Minnesota for the first time a week ago today, all I could see was a flat expanse [Keep Reading…]

Being a godmother is like being a user experience designer

On April 18, 2010, Griffin James Lam Konig was born at North Shore University Hospital in Manhasett, NY, weighing in at 7 lbs 13 oz. Griffin’s mom Donna is the 39-year-old daughter of my childhood babysitter Theresa (who I’ve always called T-T). The day after Griffin came home from the hospital, twenty-seven years after Theresa [Keep Reading…]

I am (more than?) a bunch of adjectives

I think like a lot of us, I have an incessant need to see myself reflected by others in order to believe that I am who I think I am. Positively and negatively. I save adjectives like souvenirs, reminders of when I got them and from whom. I wear them as badges, as armor. When [Keep Reading…]

Happy New Year to You

2010 is here and I can hardly believe it. A new decade. A new period of time to look forward to with high expectations and even higher hopes. At this time…. …ten years ago, I was starting my last semester of high school and looking forward to the freedom of college. …five years ago, I [Keep Reading…]

Darlin’ Do Not Fear

Sometimes the perfect song just finds you. When I arrived in my own set of clothes I was half a world away from my home And I was hunted by the wolves and I was heckled by the crows Darlin’ do not fear what you don’t really know Alongside my innocence I laid in bed [Keep Reading…]