Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Mobile'

Photo of the day: Penn Station, Charging Station

February 22nd, 2010 · Comments · Customer Experience, Photography

I’ve found myself at Penn Station quite a lot lately. You see, I’m working on the project of a lifetime with Happy Cog Philadelphia, so I visit by train from time-to-time.
A few weeks ago I observed some unusual behavior:

I’ve passed by this column dozens of times when I walk into the Amtrak area from the [...]

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SeamlessWeb Mobile Site: Easy to Use, But Impossible to Order

August 22nd, 2009 · Comments · Pain, Pleasure, User Experience

Usablenet is responsible for some of the most easy to use mobile websites your smartphones can find. They chose a good company name.
Their platform powers mobile sites such as JetBlue and Northwest Airlines, Amtrak and NJ Transit, Hilton Hotels, 1800Flowers, and dozens of other sites you’d be surprised to hear. Just point your mobile browser [...]

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Tips and Tricks for BlackBerry Users

May 6th, 2009 · Comments · Productivity

If you’ve been reading this blog for long enough, you know I don’t own an iPhone. How is it possible for a designer to not own an iPhone? Read one of my most popular posts: “Why I don’t have an iPhone (but might someday).”
I am the proud owner of a BlackBerry 8830 World Edition on [...]

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Photo of the day: A 90-year-old’s cell phone

May 4th, 2009 · Comments · Photography

You know how you share one set of grandparents with your first cousins? I’m sad to say that my grandparents have all passed on, but I’m still very lucky to still have one nonagenarian in my life — my first cousins’ other grandmother. Her name is Jill and ever since I was a little kid [...]

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Why I Don’t Have an iPhone (but might someday)

June 10th, 2008 · Comments · Gadgetry

As you probably know, Apple released iPhone 2.0 yesterday. Watch Steve Jobs’ WWDC Keynote Address if you haven’t already seen it.
I watched it live on MacRumors, and when it was over I Twittered this:

That comment solicited quite a reaction from my Twitterverse. Two examples:

As a designer and gadget geek, I’m constantly asked why I don’t [...]

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