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My 2011 Holiday Gift Guide of Pleasurable Experiences

Stuff is cheap, in the long run. At the end of our days, we’re not likely to remember the things we acquired as much as the moments we experienced. This holiday season, reconsider the packaged goods you’re intending to buy for the people you love. Instead, design an experience for them they’ll never forget. Here’s [Keep Reading...]

I’m Not Cool

Two weeks ago, I bit the bullet and moved to Brooklyn. To my Manhattanite parents, this is a betrayal of epic proportions. To my childhood friends, I’ve lost my mind. But to the web community, what the hell took me so long? I’ll tell you. It’s quite simple really. I’m not cool. The same week [Keep Reading...]

Business or Pleasure?

I arrived into Newark Airport from Tel Aviv at 4:45am ET, having been awake for 30 hours straight. U.S. Customs was rather empty so early in the morning. I approached the agent, handed him my passport, and waited for the inevitable inquisition: “Were you in Israel for business or pleasure?” Never has the question struck [Keep Reading...]

FONC and the Impostor Syndrome

Last week, Caterina Fake wrote about a social observation she made at SXSW which she called FOMO — Fear Of Missing Out: people checking their Twitter and Foursquare feeds to see who was where, doing what, to make sure that they were in the right place at the right time with the right people. And [Keep Reading...]

10 best Twitterers to follow for your soul, not your career

I always see these “top Twitterer” lists of people with high follower counts touted by social climbing social media DBs. Those people bore me. Instead I’m inspired by people with a unique perspective on the world around them, unique voice and style, who make me smile or think differently or challenge me to be a [Keep Reading...]

The Work I Love

The work I love is about helping companies who love their customers discover how to be better to them…not convincing them to care. The work I love is about empowering customers to get the service they deserve…not trying to get them to buy into what they don’t really need. The work I love is about [Keep Reading...]

To gather together

I have the distinction of being the longest-running member of Manhattan’s first and foremost coworking center, New Work City. But lately I’ve been staying home on the Upper West Side every day, working at my dining table or on the couch, instead of taking the 20-minute subway ride down to TriBeCa. It’s cold and snowy [Keep Reading...]