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Reaching outside the UX tribe at STC’s Technical Communication Summit

In Transcending Our Tribe, my closing plenary at this year’s Information Architecture Summit, I asserted that in order for the field of user experience to survive, we need to stop spending so much time looking inwards, and start reaching out to the larger business and technical communities. Because I’m a big fan of practicing what [Keep Reading…]

Holy crap…I gave the closing plenary at IA Summit 2010

Thirty days later and it has still barely sunken in that I gave the closing plenary at IA Summit 2010 in Phoenix, AZ, titled Transcending Our Tribe. Being bestowed with this tremendous honor was a shock in and of itself, but having actually survived the months of preparation, the intense trepidation, and the profound duration [Keep Reading…]

Who is Harry Max’s mentor?

[This post is part of a series on Mentors and Heroes]   Harry Max is an independent management consultant and executive coach for a variety of startups and major brands. Previously he was a Principal Consultant at Rubicon Consulting. In 1994, he co-founded Virtual Vineyards (wine.com). Follow him on Twitter @harrymax. Harry Max’s mentor is… [Keep Reading…]

Who is Michael Gruen’s mentor?

[This post is part of a series on Mentors and Heroes]   Michael Gruen is a serial entrepreneur and independent business consultant for a variety of startups through Greyworks. He is the co-founder of TechKaraoke and the co-author of Twitter For Dummies. Follow him on Twitter @gruen.   Michael Gruen’s mentor is… Michael Gruen, Self [Keep Reading…]

Who is Mario Bourque’s mentor?

[This post is part of a series on Mentors and Heroes]   Mario Bourque is Manager of Information Architecture and Content Management for a leading technology solutions provider to the passenger transport industry. He also helped to organize the Information Architecture Institute’s IDEA2009. Follow him on Twitter @mariobourque. Mario Bourque’s mentor is… Juan Guillen, Technology [Keep Reading…]

Who is Erin Malone’s hero?

[This post is part of a series on Mentors and Heroes]   Erin Malone is a Principal at Tangible ux, a user experience consulting firm. Previously she led Yahoo!’s Platform User Experience Design team and helped build the Yahoo! Design Pattern Library. She is also the co-author of the recently released Designing Social Interfaces. Follow [Keep Reading…]

Who is Paul Isakson’s mentor?

[This post is part of a series on Mentors and Heroes]   Paul Isakson is an independent strategic planner. Previously he was the head of strategy at space150, a marketing and advertising agency. In 2008 he caused a stir when he began anonymously tweeting as Don Draper, the protagonist from the TV series Mad Men. [Keep Reading…]