Pleasure and Pain

Measuring the impact of new technology on human experience

Pleasure and Pain: photos by Whitney G. Hess

Auto-flush toilet has a mind of its own

January 27th, 2008 · 2 comments so far

I had the most ridiculous bathroom experience at the American Airlines terminal at LaGuardia Airport on Friday. I went into the stall, put down the protective paper, and sat down. Less than 10 seconds later, I leaned forward ever so slightly and the toilet’s auto-flush went off. Water sprayed all over me. I waited for it to stop flushing and tried to continue my business, but the toilet flushed itself three more times in the next 30 seconds. It was like sitting on a bedet, and I don’t particularly enjoy that experience either. I was in a comedy routine where I simply wasn’t going to be allowed to pee before my flight.

I finally turned around to see who had manufactured this fractured product. Believe it or not, it was a Kohler toilet. I’d always considered them a top-notch brand, but it’s obvious they don’t do much usability testing.

To add insult to industry, when I gathered my things and went to open the stall door, I noticed that the toilet wasn’t flushing. Now that it had a bit of paper in it, it was still and quiet. Aggravated, I cursed to myself and walked out, closing the door behind me. Then I heard it flush.

I thought about going into another stall to see if all of the toilets were acting up — do a sort of impromptu usability study — but then I looked at my watch and realized I was late for my flight.

Next time I’ll hold it ’til I get on the plane.


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2 responses so far ↓

  •     Christopher Fahey // Jan 27, 2008 at 12:50 pm

    Funny that an airplane commode would be preferable to a terrestrial one!

    It’s a shame, too, that infrared auto-flushing as a solution to public-lavatory-dirty-flush-lever concerns has replaced a solution that has worked for probably a hundred years: the foot pedal flusher.

  •     portorikan // Jan 29, 2008 at 3:17 pm

    That’s funny but sucks at the same time.

    I had a similar experience, surprisingly at an airport as well.

    I was also trying to handle my business and pulled the little protective sheet out and right as I laid it down on the seat, turned around and began unbuttoning my pants, the stupid thing flushed with my fresh toilet sheet and all. I zipped up again, grabbed another sheet, placed it on the seat, turned around and right as I started to pull down my pantalones, it flushed again!

    Growing increasingly frustrated I tried one more time with the same results (I don’t know why I tried again, I guess I thought I could beat it). So finally, I decided to ‘outsmart’ it since it apparently wanted to eat my toilet seat cover. I held the stupid sheet down while it flushed one more time and then sat down while it was refreshing itself.

    Very annoying indeed.

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